Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Our National Rehabilitation Department is looking for a self-motivated individual to join their team as a Bilingual Vocational Rehabilitation Specialist, providing vocational rehabilitation to eligible members of the Canadian Armed Forces (CAF). Reporting to the Supervisor for the West Coast Region, you will be responsible for managing a rehabilitation case load covering the province of Alberta\B.C. In this role, you will be responsible for helping our Plan Members return to work through individually designed return to work strategies designed collaboratively by you, your clients, your professional colleagues and vendors. On a typical day, you could expect to accomplish visits with Plan Members and health care professionals, as well as co-ordination with vendors to ensure a smooth back to work transition. Your responsibilities include budget management, planning and implementation of return to work programs. Duties may also include mediation and negotiation with claim related stakeholders. This role requires a high degree of multi-tasking, a flexible approach and the ability to prioritize as you will often be faced with conflicting demands with short turn around time requirements. If you are the kind of person who enjoys helping others while working independently, has a strong health sciences knowledge, and thrives in a fast-paced environment, this position could be ideal for you. Special Conditions: This role is from a home-based office and regional travel will be required. Responsibilities: Developing, monitoring and implementing innovative and goal-oriented vocational rehabilitation strategies for claimants in receipt of disability benefits. Contributing to the overall profitability of Group Disability by facilitating more timely return to work for claimants. Work with Policyholders to develop creative return to work solutions Budget management Provide effective communication to policy holders and members, and various medical professionals, often delivering complex and/or difficult messages Vendor Management: ensuring the most effective and efficient treatments are available to our claimants Educational Qualifications: Related University degree; preference will be given to those candidates with Health Sciences related education with a focus in Psychology, Counseling or Nursing. Professional recognition like the Accredited Rehabilitation Professional (ARP) and/or Canadian Certified Rehabilitation Counselor (CCRC) is an asset. Professional Qualifications: Extensive vocational rehabilitation experience (5 yrs) or several years active rehabilitation experience Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices Experience managing budgets in a professional setting Valid driver's license and car is required to travel to various locations Proficient in Microsoft Office Comfortable giving presentations to large groups (Virtually or in Person) Excellent oral and written communication skills. Bilingual (oral and written) in French and English is a must have. Prior military experience would be a strong asset Attributes: Ability to multi-task and prioritize when case loads may be large and complex. Excellent interpersonal and conflict management skills Ability to make difficult decisions which may have significant impact on claimants and our Business independently Proven problem-solving skills. Strength in working independently and in a cohesive team environment Accuracy and attention to detail Proven analytical, and organizational skills Demonstrated ability to think of creative solutions to rehabilitation problems Interest in helping others make gainful return to employment About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location CAN, British Columbia - Full Time Remote Working Arrangement Remote Salary range is expected to be between $53,775.00 CAD - $89,625.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We are committed to creating a workplace that offers unlimited opportunities for employees to realize their career goals. Whether it’s working abroad, exploring a new career direction or simply progressing in their chosen field, we help our employees reach their full potential.
