Job Description: Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better. The Role: Rakuten Kobo Inc. is seeking a Manager, Data Innovation & Research (DIR) to join our Big Data team for 12-months to support a personal leave. The DIR team plays a critical role within the company: you will have access to rich datasets being generated by millions of readers across the globe as they interact with our website, apps, e-Readers, partner integrations, marketing platforms, and our CRM channels. You’ll be tasked with leveraging massive data in our Google Cloud platform to innovatively solve business problems leading to make easier for Kobo decision makers as well as our worldwide readers. To succeed in this role, you will leverage your experience of delivering insightful analysis and championing revenue-driving projects in the context of ecommerce. You are able to look at business value in each initiative and prioritize what matters most to the company as well as our readers. You are a storyteller who is equally comfortable developing a technical roadmap as you are presenting findings to our executive team. The Skillset: Must Haves M.Sc. or greater in Statistics/Mathematics, computer science and Engineering or equivalent experience. 8+ years of experience developing and communicating advanced analytics in the context of ecommerce. Deep expertise and minimum 5 years of experience in developing and measuring recommendation systems, machine learning and deep learning models, especially transformers, natural language processing techniques, large language models, and general familiarity with the latest agentic AI developments. 3+ years building data and analytics solutions in Google Cloud platform and have deep expertise in BigQuery, VertexAI, and MLOps frameworks for developing and deploying machine learning models. Strong SQL skillsets to join & analyze complex sets of data using SQL, GraphQL, Python A methodical approach to breaking complex and abstract problems into discreet work packages. Experience in reading, understanding, and translating legacy code base of ML models and data pipelines from Hadoop ecosystem into modern cloud stack Deep expertise in Python for data science and AI. A zealous advocate for data-driven decision making. A track record of successfully leading, mentoring and coaching a team of highly talented and high-impact senior data science and AI experts. Bonus Familiarity with marketing and CRM ecosystems. Expertise in causal AI and knowledge graph The Perks: Flexible hours and hybrid working environment with minimum 2 days in office Subsidized in-office lunches Full benefits starting from your first day Monthly commuting allowance for those who are hybrid Lifestyle spending account Talent and development training budget Free Kobo device + free weekly e-book or audiobook Weekly Kobo Tech University sessions Dog friendly office About Rakuten Kobo Inc. Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies. Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially. Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted. Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more: https://rakutenemploymentalert.com/ #RKIND Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the world’s most innovative eReading services offering more than 6 million eBooks and audiobooks to millions of customers in 190 countries. Believing that consumers should have the freedom to read any book on any device, Kobo provides people with a choice when reading. Kobo offers an eReader for everyone with a wide variety of E Ink eReaders to suit any Reader’s style including Kobo Clara HD, Kobo Aura H2O, and Kobo Aura ONE; along with the company’s free top-ranking eReading and audiobook listening app for Apple® and Android®. Kobo’s award-wining eReaders can be found in major retail chains around the world. For more information, visit www.kobo.com. With a growing catalogue of millions of titles in 97 languages, Kobo is a truly global eReading service for booklovers of all kinds, in every part of the world. Scam Alert: Rakuten Kobo will never ask you to pay or deposit any money as part of working with Kobo. Similarly, Kobo will never ask in an email or online for your banking information or any government information about you, such as social security information. If you encounter these fraudulent attempts, please send an email to [kobo-security]@rakuten.com with the relevant information, and do not respond to the sender. All legitimate emails from Kobo are sent only from the domain @rakuten.com.
