With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
We are looking for a hands-on, technically skilled Software Engineer to join our team. This role is focused exclusively on maintaining and improving existing systems rather than building new product features. You will be responsible for ensuring application health, resolving incidents, and supporting the development teams with real-time, actionable insights and bug fixes.
This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.
This position will report to the Engineering Manager.
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What you get to do every day:
Investigate, reproduce, and resolve frontend and backend issues across our codebase.
Debug problems by analyzing logs, reviewing PRs, and replicating issues in staging environments.
Collaborate with QA, DevOps, and development teams to ensure smooth releases and issue resolution.
Monitor system performance and proactively identify anomalies using tools like Splunk, Heap and AWS Logs.
Own production support issues end-to-end, from root cause analysis to fix deployment.
Write and maintain documentation for known issues, fixes, and troubleshooting steps.
Communicate effectively with both technical teams and non-technical stakeholders during incidents and post-mortems.
What you bring to the role:
Full-Stack Development Experience: Ability to work with both frontend (React and Typescript) and backend (Python) codebases; can read and modify code to resolve bugs independently.
Debugging & Troubleshooting: Skilled in isolating root causes, analyzing logs, and reproducing issues.
CI/CD Pipelines: Familiarity with modern deployment workflows and tools.
Version Control: Proficient with Git and capable of investigating regressions using commit histories and diffs.
Monitoring & Alerting: Hands-on experience with monitoring tools such as Splunk, Heap and AWS Logs.
SQL/Database Querying: Comfortable writing SQL queries to support debugging and data verification.
Experience in e-commerce or retail tech, proficiency with AWS and cloud-native architecture, and a background in technical support or production system troubleshooting (Nice to have)
What is in it for you:
Joining CSC Generation isn’t just about having a seat at the table; it’s about helping to redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer:
Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.
AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry.
Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
Competitive benefits: Generous PTO, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies available and employee discounts at our portfolio companies
What our interview process looks like:
? Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce CSC.
? Step 2: You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution.
? Step 3: Participate in deep-dive interviews with CSC leadership focused on your experience, product mindset, and operational thinking.
? Step 4: Offer. We’ll move fast for the right candidate.
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For US-based candidates, this posting is intended for candidates that reside in the following states:
AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, OR, PA, TN, TX, UT, VA, WV, WI, and WY.
Our preference is for candidates who reside near our hubs in Northwest Indiana, Austin, Texas, and Toronto, Ontario. [Insert MX option]
Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com.
The CSC Generation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.
At CSC Generation, we connect top talent with standout opportunities. If you meet at least 70% of the qualifications, we encourage you to apply - we’d love to chat! Know someone who would crush this role? Share this with your network and help them level up!
