Do you have a passion for helping people? Do you thrive in a fast-paced work environment and are an excellent multi-tasker? Are you looking to join an organization with a team-based focus?
We are seeking a Full-Time (35 hours per week, up to 40 hours per week as needed) Medical Receptionist to join our award winning Family Health Team at our Victoria Street Location. Our mission is “To provide leadership and excellence in comprehensive patient-centred primary care through education, research, innovation and care provision in a collaborative, sustainable, inter-professional environment”.
The Centre for Family Medicine’s academic Family Health Team is comprised of five sites and is an integral part of the University of Waterloo Integrated Health Building as well as the McMaster Waterloo Regional Medical Campus. We work in a fully computerized environment and encourage continued educational experiences. Our team currently consists of twenty five family physicians, nurse practitioners, nurse educators, registered practical nurses, medical receptionists, health educators, social workers, family and marriage therapists, dietitians, clinical pharmacists and specialist physicians. We are associated with optometry and a chiropractor.
Key Accountabilities:
front line contact with patients
greet and check in patients for appointments
answer busy telephone lines
book appointments or triage appropriately
scan and label documents appropriately into patient electronic charts
collect and reconcile third party billing
complete medical forms
and participate in other administrative tasks as required.
A successful applicant will possess the following:
Post-secondary education. Diploma in Health Office Administration from an accredited college an asset
Minimum of one year of health office administrative experience within a medical facility, preferred
Excellent organization and time management skills
Excellent customer service skills
Excellent computer skills including accuracy with typing
Demonstrated ability to work collaboratively in a large team setting
Excellent verbal and written communication skills in English
Experience with Electronic Medical Records, Practice Solutions Suite (PSS), an asset
Our company benefits include:
Paid Personal Emergency Leave days (based on hours worked)
Group Insurance - Life, AD & D and LTD
Health Care Spending Account and/or RRSP
Extended Health and Dental Plan
RRSP Matching Program
Annual paid - Team Day event
Various recognition events throughout the year
At the Centre for Family Medicine we strive to offer an exciting and caring work environment. If this position is of interest to you, please send your letter of interest and your Curricula Vitae.
