YOU KNOW HOW TO PUT THE super IN SUPERVISOR. When it comes to leading a team, you’re definitely the whole package – a team player, a supportive coach and always the enthusiastic cheerleader. You’re a natural leader who knows how to get things done and how to motivate your staff to help you do it. (And of course, you’re more than willing to roll up your own sleeves to help whenever necessary.) For you, being a supervisor is all about making a positive difference for the business, members and of course in the lives of your team members. We’re looking for a Registries Supervisor who’s ready for their next big challenge – could it be you? WHAT MOVES YOU You’re a flexible team player who excels in a fast-paced environment and thrives on change. You’re the very definition of positivity. You’re always upbeat and strive to create a fun, healthy work environment. One of the favourite parts of your job is being able to share your knowledge and experience to help others grow and excel in their careers. You excel under pressure – in fact, you pride yourself on staying cool and calm even amid chaos. You understand the importance of being approachable and keeping an open door to your staff. You’re a big picture thinker who knows how to create timelines, evaluate information and troubleshoot to reach your team’s goals. You recognize that everyone has a different approach to learning, and you’re able to communicate in a way that everybody understands. WHAT YOU’LL DO Reporting to the Manager of Member and Travel Services, you’ll support AMA’s strategies and plans, providing direction to employees to help them deliver these strategies in their everyday interactions and activities. Live our culture of treating others just like family and friends while maintaining high engagement and retention levels within your team. Assist your Manager to plan, evaluate, and improve the efficiency of business processes and procedures. Protect our brand image by making sure your team sticks to our Association standards and guidelines. Coach, mentor and develop staff. Provide effective performance feedback through employee recognition and rewards, and regular performance reviews. Work with suppliers to ensure your team receives appropriate training and has the most current product and services information. Keep our Members happy through operational excellence, quality service and delivering timely communications. Meet/exceed sales and revenue budgets while balancing expenses. Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal achievement and overall effectiveness. WHAT YOU’VE DONE You have a University degree or diploma and have worked in registries before. You already have two years of supervisory experience under your belt and are ready for your next big challenge. You have your CORES Level 1 and Marriage License Commissioner licenses. You have an updated Police Information Check (PIC). WHAT YOU’LL GET Competitive salary. Flexible benefits with 5 different packages to choose from—health and wellness spending accounts ranging from $1,000–$3,000. An outstanding employer-paid Retirement Savings Plan (5% AMA contribution + 5% AMA matching). Exclusive AMA discounts including 50% off memberships, driver education, and registry services. Access to unlimited learning opportunities—including Udemy and dedicated learning time for your own development. Paid time off, including 3 weeks vacation, Me-Day, and Volunteer Day, with the option to purchase more vacation time. - WORK MODEL: In-Office - We thank all applicants for their interest; however, only those selected for an interview will be contacted. AMA is a membership organization representing a million Albertans across the province. We offer roadside assistance, travel, registries, insurance, driver education, a member rewards program, community events and more. But we’re more than our products and services; we’re about a shared commitment to what we call TYLF—Treat You Like Friends and Family. If you’re looking for an inspiring career in a workplace where every exchange comes from a place of genuine care and connection, you’re our kind of people! We offer accommodations for all applicants with disabilities in all stages of the recruitment process. If you require an accommodation, please advise your Talent Scout during your job application, and we will work with you to meet your unique needs.
