QualificationsCollege diploma in computer science or equivalentFive (5) years of experience in user supportProficiency in English, both spoken and written. Knowledge of French is a plus.Proficiency in Windows 11, AD, and basic understanding of SCCMGood knowledge of Microsoft 365 support and its cloud applicationsAbility to prioritize and manage time effectivelyGood learning ability and strong customer service approachAbility to work autonomously within a team and with minimal supervisionAbility to establish priorities and manage time effectivelyAdopt a respectful and professional attitude towards clients and colleaguesExcellent analytical and problem-solving skillsDemonstrated experience in troubleshooting technical computer problemWhy choose CIMA+? Because we offer you: Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week.Flexible Health and Dental Care benefits to meet your family’s needsEmployee and Family Assistance ProgramAccess to physical, financial, mental, social and environmental well-being servicesRetirement Savings Plan (RRSP) with 4% employer contributionAs an employee-owned company, an annual opportunity to purchase shares37.5 hour work week with an opportunity to have any overtime banked or paid out (for hourly employees)Flexible work schedule in a hybrid work modeWork/Life balance policy across CanadaUp to five (5) weeks of vacation: based on years of relevant experienceEleven (11) statutory holidays plus a personal paid day offEmployee referral bonus programGroup discounts on home and auto insurance, fitness memberships, technology, mortgages, and moreMentoring programs at local and national levelTailored training to improve your existing skillsFor additional info or interest contact Maria Rivas.#LI-HybridAdditional InformationEthics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).?In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.?Accommodations are available on request. Your Business Partner will process your request.
Find out about The CIMA+ advantage - CIMA+.
