Job Description: Phreesia is looking for a Product Manager to facilitate the evolution and implementation of the infrastructure experience for Phreesia’s internal and external customers. This is a highly collaborative role where you’ll work closely with Product Management, Product Engineering, and business stakeholders to tackle complex and challenging problems in the line of business to optimize end user experience. You’ll drive design and implementation of multi-platform solutions by leveraging experiences across hybrid cloud environments and emerging platforms. You’ll also leverage expert data-driven problem-solving techniques and analytical rigor to understand, establish, and report on established metrics. If you’re an expert at managing ambiguity and thinking ‘big picture’, and seek to drive clarity amongst teams, partners and key stakeholders, this role may be a fit for you! What You’ll Do: Develop and articulate a sharp vision and strategy for infrastructure products, ensuring alignment with business goals and customer needs as well as guide employees and partners to adapt to new skills, processes, changes in technology, policies, and industry standards. Understand and drive solutions involving integrated development environment and Containerization. Define and maintain a product roadmap, prioritizing features and capabilities based on market trends, customer feedback, and technical feasibility. Partner with infrastructure scrum teams to assist in managing and prioritizing workloads as well as define and track metrics and measures for the success of infrastructure products, identifying areas for improvement. Conduct thorough research and gather requirements from stakeholders, including customers, engineers, and other relevant teams. Build and maintain strong relationships with internal and external stakeholders, ensuring alignment and buy-in for product initiatives. Manage the product lifecycle from ideation to launch, collaborating with engineering teams to ensure successful development and delivery of infrastructure products, addressing any technical challenges or issues and finding effective solutions. Stay informed about industry trends, competitive landscapes, and emerging technologies to identify opportunities and inform product decisions. What You’ll Bring: Bachelor’s degree in computer science, Information Systems, or Human Centered Design. 4+ year experience in a product function OR 4+ years in software product development or technology services supporting large customers in a product management role, technical product manager, or lead developer role (Preferred). 4+ years’ experience with Web, Cloud, and Infrastructure Technologies, Agile methodologies – preferred. 7+ years of technical knowledge: multi-tier distributed architecture, enterprise software, enterprise software infrastructure, and related technologies – preferred. Relevant experience in product management, preferably in an infrastructure or IT-related field with strong understanding of infrastructure technologies, including cloud computing, networking, and virtualization. Experience in product strategy, roadmap development, requirements gathering, and product lifecycle management. Excellent communication, interpersonal, and collaboration skills to effectively work with cross-functional teams such as Development, Operations, External Suppliers, and Technical Architecture. Ability to analyze data, identify trends, and make data-driven decisions as well as experience authoring white papers, positioning documents and marketing deliverables. Who We Are: At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit! Top-rated Employee Benefits: Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness. Top of market rewards: Competitive compensation Take time when you need time: Flexible PTO + company holidays Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one Care about your families: Generous top-up for parental leave benefits Support personal development: Continuing education and professional certification reimbursement Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement. Giveback to community: Local in-person volunteer events, and give back programs to our communities. Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items! Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation. Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/ We strive to provide a diverse and inclusive environment and are an equal opportunity employer. At Phreesia, we’re transforming the patient experience and giving healthcare organizations the capacity to do more—and we need smart, innovative problem-solvers to help us get there. Phreesians have a wide range of backgrounds—you don’t need to be a healthcare expert or a technology geek to succeed on our team. We’re looking for talented, diverse individuals who want to make a difference in healthcare.
