Callplex is seeking a highly skilled and experienced Travel Agent who is fluent in both English and French, and proficient in Sabre and preferably Amadeus, and Galileo.
Travel Agent - English and French speaking: working with Sabre
- Monday-Friday 9am-6pm EST, with 1-hour break.
- Home-Based/Remotely
- Salary $750-$800/month (depending on experience)
- Advacned level of English advanced (C1)
- Upper-Intermediate level of French advanced (B1-B2),
- Proficiency in Sabre is a big advantage!
- Experience in Amadeus and Galileo are also welcome
- Must have at least 2 years of experience as a travel agent
Responsibilities & duties
- Answering the calls, emails and messages of clients and potential clients.
- Helping clients plan and book travel itineraries, including flights, hotels, car rentals, and activities.
- Providing excellent customer service by promptly responding to inquiries and resolving issues related to travel bookings.
- Keeping up-to-date with the latest travel trends, destinations, and regulations to provide accurate and relevant information to clients.
- Advising clients on the best travel options based on their preferences, budget, and travel needs.
- Negotiating with airlines, hotels, and other travel providers to secure the best deals and discounts for clients.
- Handling and processing travel documents, such as passports, visas, and travel insurance.
- Managing and organizing client travel itineraries, including reservations and schedules.
- Staying up-to-date with changes in travel policies and regulations, and informing clients accordingly.
- Maintaining accurate and up-to-date records of travel bookings, payments, and expenses.
- Continuously building and maintaining relationships with travel industry partners to ensure the best travel options and services for clients.
How to APPLY
To be considered for the Travel Agent (remote) position, please follow these instructions carefully:
- Create a 2-minute audio recording in both French and English. In these recordings, highlight your relevant experience, and explain why you are interested in this role. The audio should be clear, at a normal volume and not much background noise.
- Attach your CV (resume) to the email.
- Email your audio recording and CV to hr@callplex .ca.
*Please note that only shortlisted candidates will be contacted for further steps in the application process. We appreciate your understanding and look forward to receiving your application.
