Job Summary Job Description What is the Opportunity? RBC offers an exciting role as a Learning Enablement Manager with our Technology & Operations/Functions (TOF) Squad. The successful candidate will be responsible for facilitating and promoting Agile principles, practices, and values within our team. In addition, this role will provide support for event coordination and Workday integrations (programs/curriculums) in the TOF space. The Learning Enablement Manager will work closely with cross-functional teams to ensure the effective implementation of agile frameworks, remove impediments, and foster a culture of collaboration, continuous improvement, and delivery of high-quality solutions. This role will report into the Senior Designer/Developer, T&O/Functions. What will you do? Lead the Squad to prioritize activities and focus on delivering solutions on time while contributing to target outcomes. Develop project timelines with support from the team. Ability to ask probing questions. Facilitate planning, prioritization and status update routines including Daily Stand-ups, Sprint Planning, Sprint Review, Sprint Retrospective. Ensure timely updates of forms into project tracking tools (ie. Cognota/Project Place) Managing the coordination & tracking of project timeline metrics, forecast trends and meet end date commitments. Monitor and report on team progress, velocity, & sprint goals. Lead/Run routines and practices monitoring & improving the team process and partnering with Learning Portfolio Lead and Director to improve team effectiveness. Coach and mentor team members on agile routines, practices, and values. Develop the backlog of learning initiatives and drive accountability with streamlining project plans Investigate, analyse, and mitigate risks to clear roadblock in collaboration with the squad Lead logistical planning up to and day of event. Deploy new / existing assets, communications, room bookings, production support, management of breakout room, post event surveys and feedback Support creation, implementation and facilitation activities horizontally across squads through administrative function Coordinate events, manage relationships with real-estate bookings, maintain knowledge of preferred vendors for event planning and possess familiarity with procurement and expense policies/procedures, etc. Navigate Workday for program development, audience assignment and the scheduling of intact offerings for business segments Pulls reports and store learner data as per data collection strategy (in accordance with the established governance plan) What do you need to succeed? Must have: Excellent communication, facilitation and time management skills. Strong analytical and problem-solving skills. Proactive and resilient approaches to navigating ambiguity and challenges Excellent organization and project management skills with the ability to manage multiple projects simultaneously and prioritize tasks effectively Flexibility to adjust to changing circumstances in an agile environment Strong attention to detail Experience in working with Learning Administration and Reporting systems, Ability to work independently Nice-to-have: Certified Scrum Master (CSM) or equivalent certification is a plus Experience / understanding of Adult Education or Learning & Development Operations mind-set What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development and career through coaching and management of opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. A world-class training program in financial services. Opportunities to do challenging work. Job Skills Business Oriented, Communication, Decision Making, Long Term Planning, Organizational Change Management, Program Management, Resource Coordination, Results-Oriented, Team Management, Time Management Additional Job Details Address: 180 WELLINGTON ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: HUMAN RESOURCES & BMCC Job Type: Regular Pay Type: Salaried Posted Date: 2025-07-25 Application Deadline: 2025-08-08 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
