At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.
Your Opportunity
Take the first step towards designing your career with Stantec as a Desktop Support Analyst in Information Technology Services.
Collaborate with experienced support staff throughout Canada
Opportunity to work with peers on strategic IT initiatives
Work in a challenging support environment with a broad spectrum of IT issues requiring creative and innovative problem-solving skills
Your Key Responsibilities
Configuration/reconfiguration of hardware, including workstations and printers including new office set up or acquisition work
Analyze and resolve end-user hardware, software and connectivity issues which could be more complex in nature
Create and update accurate and consistent records of all calls
Monitor progress on problem resolution and advise users on status of issue
Performing system backups/recoveries
Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to our internal clients
Provide excellent client service
