Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application. Department: Student Talent Development Position Type: Part-Time Support Salary Range: $23.38-$27.19-Hourly Scheduled Weekly Hours: 24 Anticipated Start Date: July 14, 2025 Length of Contract: N/A Posting Information Employees who are part-time internal candidates, as defined by the Part-Time Support Collective Agreement, will be given first consideration. Posting Closing Date: June 23, 2025 Please note: jobs are posted until 11:59 pm on the job closing date. Job Description: Reporting to the Manager, Student Talent Development, the part-time Co-op and Career Service Representative delivers front line reception and client services and provides administrative and program support to the Co-op and Career Centre. The incumbent serves as the first point of contact for the students and partners of the Co-op and Career Centre, and is responsible for responding to inquiries from internal and external stakeholders, welcoming employers and partners to campus, and overseeing a smooth experience for students and employers accessing services. The incumbent receives incoming telephone calls, e-mails and walk-in inquiries, responding to a variety of general and specific questions about the Co-op and Career Centre. Based on student or employer inquiries, the incumbent may need to provide general navigation support to another College services/departments. This position serves as a primary contact for Algonquin College students, and an extensive list of internal and external stakeholders. The incumbent facilitates regular communications with key internal stakeholders, including the Registrar’s Office, Academic Departments, and the International Education Centre. Often the first point of contact for the Co-op and Career Centre or the College, the incumbent conducts themselves in a professional manner and ensures inquiries/requests are forwarded to the appropriate person/area and/or responded to in a timely manner. The incumbent works closely with Co-op and Career Centre staff, students, and provides administrative and clerical support to the Manager, Student Talent Development and Manager, External Engagement and Partnerships. Duties and Responsibilities: Provides reception services and front-line support to clients accessing services in the Co-op and Career Centre Provides administrative and clerical support to the Co-op and Career Centre Supporting departmental activities, programs, and services Other Duties as Assigned Required Qualifications: Two (2) Year Diploma in Office Administration, Business Marketing, Public Relations, Career Development, Human Resources, or a related field Computer software skills, including strong proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel, Teams) and use/management of client databases and/or Customer Relationship Management (CRM) software Exceptional client service skills, including the ability to set a positive, professional tone in all interactions with all clients, while maintaining a high degree of confidentiality Minimum of 3 years practical experience in a fast-paced, “high demand” client-service setting in an educational institution or equivalent experience in a similar setting, including: Work experience in a complex detail-oriented, customer service driven computerized office environment Demonstrated ability to multi-task and possess a high attention to detail (organize time and work within workload demands) including: Daily delivery of front-line client service Addressing client service issues/needs Ability to look up information and generate reports in Excel and other online tools Calendar/scheduling management Experience in Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint), online video conferencing software (Zoom, Teams), and scheduling software This position is paid at Payband Technologist C Vacancy for P18777 Anticipated Schedule: Monday to Thursday: 8:30AM-3:00pm This position requires regular on-site work at Algonquin College's Woodroffe Campus Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted. Want a career that you can be proud of? We can help you build it. We are committed to growing your career through career and professional development, and providing you with the support, resources and technology you need to be successful Algonquin College is proud to have been named one of the National Capital Region’s Top 25 Employers every year since 2014. Find out why! Algonquin College is proud to offer a lifetime retirement pension. Find out more information on the CAAT Pension Plan website: Full-time Job Postings: DB Prime Plan Part-time Job Postings: DB Plus Plan
