Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by?a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations?unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Experience: Minimum 12–14 years in Dynamics 365 CE (CRM) with strong technical and client-facing skills.
Technical Skills:
Expertise in Dynamics 365 Customer Engagement (Sales, Service – must-have) and familiarity with other Microsoft Dynamics 365 suite products.
Ability to facilitate detailed design from requirements and support construction and deployment.
Experience designing components in a Service-Oriented Architecture (SOA) environment, with strong technical expertise in middleware tools (preferably Mulesoft).
Proficiency in Dynamics 365 Online & On-Premise implementations and prior versions.
Capable of providing highly available, scalable Dynamics 365 architecture.
Hands-on experience with C#.NET, JavaScript, MS SQL, MS CRM SDK, MSD developer toolkit, and SSRS.
Subject matter expertise in integration architecture and mapping integration patterns to functional usage.
Experience with MS CRM and third-party integration using middleware tools, APIs (REST, OData, Web APIs), and SSIS packages.
Familiarity with Azure services for integration (Azure Functions, Service Bus, etc.), PCF controls, Power Apps, and Power Automate for upstream/downstream system integrations.
Experience in data migration, including data analysis, mapping, and harmonization using out-of-the-box and third-party tools—preferably with Azure Data Factory.
Knowledge of reporting architecture using SSRS and familiarity with Power BI.
Good to have: knowledge of the latest Dynamics 365 features (Sales Insights, Customer Service Insights, Customer Voice, etc.).
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
