At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization. FIRST Canada is an affiliate of Wintrust, a financial services company with more than $62 billion in assets. Join the FIRST Insurance Funding of Canada (FIRST Canada) team. We are a multi-year Globe and Mail / Moneau Shepell Employee Recommended workplace with an award-winning culture. We offer a flexible, hybrid-work model and our FIRST Flex program offers opportunity to work internationally. We have a comprehensive benefit package including: • Health Benefits: including medical, dental, vision, life, and health spending account • Financial Benefits: an RRSP plan with a generous company match • Education Benefits: on-demand learning courses We have a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. We support work / life balance and promote growth-from-within opportunities. Why join this team? We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You’ll Do Job Description Summary This 12 month contract role will provide tactical HR support to managers and employees on staffing, employee relations, benefits, time tracking and other HR related issues. Essential Duties and Responsibilities: Mediates and resolves employee relations issues; conducts thorough and objective investigations when necessary. Proactively explores ways and makes recommendations to build morale, improve workplace relationships, and boost productivity and retention. Utilizes metrics and reporting to analyze data trends. Provides regular reporting to business to help inform people-related decisions. Ensures regulatory compliance with legal requirements pertinent to the day-to-day management of employees; collaborate with the legal department when necessary. Assist with the recruitment process for new hires. Provide oversight of sales contract and compensation agreements. Collaborate with compensation and sales management on designing and administering sales incentive programs. Composes employee communications on payroll and benefits related matters Maintains HRIS and ensures all information is accurate and up to date. Produces reports as required by management. Maintains all HR employment documentation and records to ensure complete employee files Assists with coordinating yearly performance appraisal process and acts as a resource for managers and staff Liaises with Corporate Human Resources as needed on assignments, projects, and tasks Maintains accurate job descriptions for all positions Interprets human resources policy to company management. Partners with training department to develop training plans for workforce segments and ensures that training objectives are met. Maintains professionalism, discretion and confidentiality in all matters Stays current with employment legislation Maintain internal reporting metrics necessary for the First Insurance Funding Human Resources department and assist with ad hoc reporting needs Collects and tracks detailed insights on workforce and facilitates succession planning activities. Engages with all stakeholders with a superior service orientation. Knowledge / Skills / Abilities Required: Proven ability to effectively coach employees and management through complex difficult issues. Attention to detail and high level of accuracy Excellent time management skills Problem analysis, assessment and solving Knowledge of recruitment best practices and candidate interviewing Knowledge of relevant provincial employment legislation including Human Rights Code, Employment Standards, WSIB, and AODA Advanced Computer skills (Office, Excel, Word, Power point) and knowledge HR related software Strong communication skills both written and verbal Training / Education / Experience Qualifications: Degree in related field with 3-5 years Human Resources experience CHRP designation an asset Bilingual (French speaking) an asset #LI-HYBRID At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization.