ROLE: OFFICE EXPERIENCE COORDINATOR
TEAM: PEOPLE & CULTURE / OPERATIONS
LOCATION: TORONTO
COMPANY OVERVIEW:
Salt XC is an agency driven by the philosophy of Experiential Commerce™, our unique framework for designing better consumer experiences that earn attention and drive action. We take an integrated approach that connects a brand’s consumer’s online and offline experiences through data, media and the memorable moments that drive brand transactions.
ROLE OVERVIEW:
The Office Experience Coordinator will work across all teams and departments, supporting the Office Manager and Operations Director with general operation and maintenance of Salt’s office and administrative duties.
We’re looking for a candidate who values and takes pride in being an integral part of our People & Culture/Operations team and contributing towards making our office environment the best place to be for our employees and visitors. Someone who confidently and consistently balances routine with unpredictability in their day-to-day; thrives in a fast paced environment; enjoys being the first person others come to for office support, engaging in a friendly, professional manner, while maintaining focus and attention on their overall responsibilities. It requires a candidate who is keen to follow, improve and implement process and has strong attention to detail and organization, tackling various tasks with efficiency and accuracy. This role is a great opportunity to gain experience and exposure to the marketing, events and creative industry and provides the ability to grow within our organization.
CORE RESPONSIBILTIES:
Office & Facilities Management
This role is full-time in office, Monday to Friday, 8:30am to 4:30pm
Ownership of overall facilities maintenance to ensure a functional, inviting and clean working environment, including but not limited to: kitchen and bathroom maintenance during the day, inventory and restocking of office supplies, workstation and meeting room organization etc.
Front of house: greeting and welcoming guests, clients, vendors etc., maintain office security
Working collaboratively with office partners and suppliers including property management, cleaners, corporate suppliers etc.
Supporting employees and guests with office inquiries
Supporting with in-office events including meeting room scheduling, catering, event set-up and tear-down, hosting external clients or vendors etc.
Administrative Support
Managing mail and package delivery at the office – accepting and scheduling deliveries, receiving and communicating arrival of mail and packages to recipients
Assisting in the creation and implementation of office policies and procedures to enhance efficiency
Assisting with other administrative tasks as required
Operations Support
Supporting the Director of Operations with proactive operational initiatives such as: Internal systems audits, platform & productivity tools research, vendor sourcing and management etc.
EXPERIENCE & SKILLS
Minimum 2-3 years experience in a similar role and/or proven transferrable skills
Thrives under pressure and adapts well to a fast-paced environment
High level of efficiency and accuracy, strong attention to detail
Strong work ethic and initiative - keenness for rolling up their sleeves and getting the job done
Excellent time management skills - able to maintain an efficient daily routine while managing unexpected requests in a timely manner
Adaptability and strong problem-solving skills, critical thinker
Excellent verbal and written communication skills
Professional and friendly demeanor - ability to build rapport and collaborate with others internally and externally
Organized with the ability to multi-task if required
Proactive attitude with a passion for improving process and in-office environment
Proficient in Microsoft 365 & good understanding of general office technology
REQUIREMENTS
Ability to work from the office Monday-Friday 8:30am – 4:30pm
Access to a vehicle is beneficial but not mandatory
PERKS & BENEFITS
Healthcare Coverage: Enjoy comprehensive health, mental health, dental, and vision insurance plans to ensure you and your family are well-covered.
Employee Assistance Program: Get the support you need anytime, anywhere, with our confidential 24/7 assistance program covering well-being, financial guidance, and more.
Retirement Savings: Company-matched RRSP to help you plan.
Paid Time Off: Take time for yourself with our generous paid time off policy, including vacation time, wellness days, float days, and personal days to recharge and unwind.
Salt Bucks Program: Enjoy wellness spending account perks that support work life balance and conversation and/or health spending accounts for coverage beyond our medical plan plus the option to purchase extra time off with "You Days."
Company Culture: Immerse yourself in a company culture filled with ongoing learning opportunities, annual company socials, and an inclusive culture where your voice is not just heard but valued.
SALT’S VALUES
Salt of the Earth: We aspire to be good people. People who are humble, hardworking, honest and kind to one another. People who are fun to work with, who trust and are respectful of each other.
Do What's Right: We don’t believe in taking shortcuts. We believe in doing what is right, not what is easy or expected.
Earn It: We believe in rolling up our sleeves and not being afraid of hard work. We want to earn the respect of others, the results we deliver and the praise we receive.
Make things Better: We aspire to leave things better than we found them and are always looking for a better way. Great ideas come from anywhere, they come from being curious, passionate, solutions-oriented people who care deeply about what we do.
Seek Different Perspectives: We believe in embracing difference; the perspective it brings, how it challenges us, how it spurs creativity, and its ability to make us better.
