Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.WHO WE AREWe love books and all things beautifulWe are Canada’s Cultural Department StoreBooks are our heart and our soul and Great Books are JUST the Beginning…We play by the following rules:We exist to add joy to our customers’ lives each and every time they interact with us and our productsOur job is to create joyful moments for our customersWe treat each other the way we’d treat a valued friendWe inspire each other to do our best workWe seek to ignite creativity and innovation every dayWe give back to the communities in which we operate Job DescriptionMISSIONThe Designer, Store Design, is responsible for developing all aspects of design for the Indigo retail environment. The primary focus will be on creating concepts that align with Indigo's brand and business goals to enhance the Customer Experience.KEY PERFORMANCE METRICSCompletion of new store projects on time, on budget, and within scopeElevation of store design and experience (both for customers and employees)Customer satisfaction, as evidenced by stakeholder feedbackKEY ACCOUNTABILITIESFunctionalSupport the development of new store designs and assist with managing concept and millwork development drawings.Working closely with cross-functional departments on projects as applicableWorking closely with architects, consultants (Architects of Record, MEP engineers, Structural engineers, Lighting Designers), fabricators and suppliersContributes to design solutions that achieve merchandising goals outlined in the design briefResponsible for the execution of team deliverablesProduce CAD fixture floorplans for large and small format projectsProduce CAD & 3D renderings where necessary to illustrate the effectiveness of new designs, plans and fixturesSupport the design and roll-out of fixturesUnderstand and apply Indigo's Store Design standards to store projectsResponsible for maintaining and updating the database of the current fixture floorplans, fixture drawings, and photographs of all storesResponsible for sourcing samples from suppliers and maintaining the materials library.Take on special projects assigned by senior team membersEmbrace and seek out solutions that support the omni-channel, online / in-store integrated customer experienceEnsure the store experience is best-in-class, acting as an advocate for the customer and employee by placing them at the forefront of all design and decision-making processesPeopleCollaborate with others to drive flexible and iterative solutions, quickly and easily.Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself.Support others to see the impacts of their efforts and proactively engage other functions to get input.Encourage others to freely share their perspectives and be open to feedback. CulturalModel Indigo’s beliefs and convey a positive image in everything you doCelebrate the diversity of thought and have an open mindsetTake an active role in fostering a culture of continual learning, taking risks without the fear of making mistakesEmbrace, champion, and influence change through your team and/or the organizationSCOPEReports to: Manager, Store DesignQualificationsWork Experience / Education / CertificationsMinimum 3-5 years of professional experience in commercial interior design in retail, hospitality, or equivalentDegree or Diploma in Interior Design, Architecture, Architectural Technology, Industrial Design or equivalentLEED & WELL accreditation, knowledge and project experience are an assetMember of ARIDO (Association of Registered Interior Designers of Ontario), OAA (Ontario Association of Architects) or equivalent is an assetExperienced in the design and execution of commercial environmentsExperienced in working closely with architects and various consultants (design agencies, MEP engineers, structural engineers, lighting designers) in the execution of commercial projectsExperienced in working with construction and know construction administrationKnowledge of and experience in preparing and reviewing construction drawings and construction detailsKnowledge of and experience with fabrication methods inherent in store fixtures, architecture, and furniture productionRetail experience is an assetCompetencies / Skills / AttributesExpert in CAD and 3D rendering skillsProficiency in Microsoft Office, Adobe Creative Suite and Sketch-UpUnderstanding of proportion and scale to translate ideas, forms, and functions into cohesive design conceptsExcellent ability to create, understand, and translate three-dimensional space concepts into conceptual drawingsOrganized and analytical, with keen attention to detailSelf-motivated and able to work with minimal supervisionCommitted to growing skills and continuous improvementAble to manage multiple projects in a fast-paced, frequently changing environmentInterested in human-centred, empathetic design that puts the well-being and experience of people firstDedicated to learning and searching out new points of view in designOpen to listening, accepting feedback, and exploring opportunities based on feedback on design workClear and professional communicator, written and verbalHave a good understanding of the building codes and barrier-free designOther (travel, Bilingual, etc.)Occasional travel to store locationsOccasional travel locally and/or out of provinceLicensed to drive preferredBilingual is an assetProfessional portfolio requiredAdditional InformationAt Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process. WELCOME HOME
