Requisition ID: 18643? Department: Transit Services Dept.? Service: Transit Customer Syst & Planning Service? Branch: Service Planning Branch Employment Type: 1 Full-Time Permanent Status Position (See “What You Need to Know”)Work Hours: 35.00?hours per weekAffiliation: ATU 1760?Salary Information: $68,544.84?- $97,215.30? annually (2023 rates of pay)Location: Transit Service, 1500 St.Laurent ?City: Ottawa, ON Job Category: Transit Services - OC Transpo?Application Close: 08/08/2025JOB SUMMARY
Transit Service Planning is responsible for service and operations planning for bus, rail and Para Transpo services (including route planning, bus stop planning, service frequency, scheduling, and bus type assignment), capital and operating budgeting for the department, transit fare policy, performance reporting, development of policies and long-range plans, establishment of service standards and design standards, delivery of the City’s transit priority program, and continuous improvement for departmental operations.
You perform a broad range of activities that support initiatives related to service planning, operations planning, and business planning. You may be required to perform any or all of the following:
evaluating transit business and operating strategies;
planning new transit facilities and services and transit service changes;
participating in the long-term planning of the transit system;
participating in the preparation of annual and long-range capital and operating budgets;
evaluating and reporting on current and future ridership, revenue, and other performance measures;
conducting functional planning and design of transit facilities and fleet requirements;
planning and managing research and surveys;
ensuring that urban planning and development proposals are compatible with transit objectives;
evaluating capacity and level of service of transit routes; and
coordinating bus operations with the city’s management of the road network.
You also: research and recommend solutions to issues in your assigned area of responsibility; provide advice and comment to senior management, other Transit staff, and other City and external staff working on issues related to the current and future transit system; prepare and present service information to key stakeholders; respond to enquiries from Transit staff, customers, Councillors, the general public and other stakeholders; and represent the City in public outreach and consultation.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in geography, urban planning, engineering, operations research, economics, business administration or related field.
Minimum of 5 years of experience in transit planning or similar experience in a large organization.
CERTIFICATIONS AND LICENCES
Not applicableKNOWLEDGE
Understanding of issues or principles involved in the provision of public transit in Ottawa, such as accessibility issues, local government structure and land-use planning process
Knowledge of transit planning and scheduling principles
Knowledge of economic principles
Understanding of concepts of ridership forecasting, performance evaluation, and return on investment
Knowledge of concepts of budgeting, monitoring, evaluating, and reporting
Understanding of survey and data analysis methodologies and modelling techniques
General knowledge of the City of Ottawa and of corporate and departmental policies and procedures
Knowledge of legislation, policies, regulations, guidelines and operational procedures relevant to the operational area
Understanding of computer applications, including statistical analysis software
Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
Able to work independently with minimum supervision and collaboratively with all staff as part of a team
Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and/or the work of teams and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Possess the ability to interpret/analyze/evaluate data and to make decisions and formulate recommendations
Able to interpret development and construction plans
Possess computer literacy in MS Office Suite in a Windows environment, including use of the Intra/Internet
Able to perform numerical, service and statistical analysis, and work with statistical analysis software and other advanced computer applications or software used in the section
Attentive to detail and able to interpret/analyze/evaluate large volumes or quality of data, to make decisions and formulate recommendations
Possess excellent interpersonal, communication and writing skills
Possess strong public relations and presentation abilities
Possess facilitation and project management skills
Thorough and attentive to accuracy and detail
Able to demonstrate sound judgement
Flexible and adaptable to deal with multiple tasks, shifting priorities and tight deadlines
Possess interpersonal skills and demonstrate good judgement
Possess a work record of good attendance and job performance
WHAT YOU NEED TO KNOW
Language Requirement: English oral, reading, writing
The successful applicant will have permanent full-time status (although the position itself is temporary and temporarily funded) in accordance with the terms and conditions of the ATU 1760 collective agreement. This means that a permanent employee relinquishes their current substantive position upon date of hire into this position. Should the position be declared surplus/redundant, the employee will be entitled to the Article 35 – Organizational & Technological Change provisions outlined in the ATU 1760 collective agreement, as long as the employee is the substantive holder of the position at the time it is declared surplus/redundant.
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
