Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. About the role We are looking for a Casualty Claims Adjuster, Homeowner Liability to join our growing team in the West! In this role you will investigate and settle routine and moderately complex casualty, liability claims while providing quality service and ensuring prompt and equitable settlement of claims in line with corporate policies and standards. What you'll do here: Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements Conduct investigations and identify additional information such as independent medical examinations, or employment history required to clarify and/or justify a claim Collect reports and statements to determine liability and coverage Ensure all cases are clearly documented and meet any or all legislative requirements Provide superior customer service to external and internal customers, and answer queries relating to the claims What you bring to the table: A college diploma or a university degree or any combination of equivalent education and experience A minimum of 2 years of adjusting experience Can handle or oversee moderate to complex claims Can communicate and negotiate effectively Excellent customer service skills Strong analytical and decision-making skills Friendly and positive attitude Excellent time management skills Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity: $68,700.00 - $103,100.00 What we offer Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions. Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team: A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique. We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
