Description
Join our team and what we’ll accomplish together
TELUS Health Employer Solutions is a leading provider of comprehensive workplace wellbeing solutions, offering a complete suite of digital-first services including mental health support, physical health programs, and absence management to organizations globally. As a pioneer in employee wellness technology, Employer Solutions is committed to building the healthiest workplaces on the planet by delivering scalable, innovative tools and services that support the total health and wellbeing of employees while helping organizations optimize their benefits programs and workforce management.
Within our Engineering department, the Strategy and Enablement team plays a pivotal role in aligning our engineering efforts with broader organizational goals, driving operational excellence, and executing on high priority strategic initiatives
Reporting to the Director of Business Strategy Development, we are seeking an experienced Technical Program Manager to drive complex, multi-team engineering initiatives. This role sits at the intersection of technical leadership, program management, and strategic execution, serving as the connective tissue between engineering teams, product management, and business stakeholders.
What you'll do
Technical Leadership & Strategy:
Architect and drive execution of complex, multi-phase technical programs across multiple internal and external engineering teams
Provide technical oversight and direction for large-scale engineering initiatives
Develop and maintain technical roadmaps in partnership with engineering and product leadership
Identify and resolve technical dependencies, risks, and cross-team implementation challenges
Guide technical decision-making processes across multiple workstreams
Program Management Excellence
Lead end-to-end program execution, from planning through delivery and post-implementation analysis
Establish and maintain program governance frameworks, including metrics, controls, and reporting mechanisms
Manage multiple program budgets and resource allocation across various workstreams
Design and implement scalable program management processes that enhance team velocity
Drive operational excellence through continuous process improvement initiatives
Cross-Functional Leadership
Build and maintain strong partnerships with engineering, product, and business stakeholders
Facilitate technical discussions and decision-making processes across diverse teams
Drive alignment on technical approaches and implementation strategies
Lead through influence, fostering collaboration across organizational boundaries
Strategic Programs
Provide programmatic leadership and expert guidance on high-priority projects
Collaborate closely with cross-functional leaders to implement operating practices that prioritize the right initiatives and speed up time to value
Shepherd change management efforts by partnering with key leaders to drive communication strategy and engagement activities
Establish key performance indicators (KPIs) and reporting mechanisms to track progress on critical initiatives
Qualifications
What You Bring
Demonstrated experience (7+ years) leading complex technical programs
Strong technical foundation with deep understanding of software development lifecycle, architecture principles, and modern development practices
Exceptional program management skills with proven ability to lead large-scale initiatives, manage multiple budgets, using technical program management methodologies (Agile, Scrum, Kanban)
Outstanding stakeholder management and communication skills, with proven ability to influence without authority and navigate complex organizational dynamics
Data-driven approach to program management with strong analytical skills and experience in establishing metrics and governance frameworks
Ability to thrive in a fast-paced, evolving environment, leveraging exceptional organization and time management skills
Expertise in change management and process optimization
Passion for delivering outstanding customer experiences
Bachelor of Engineering, Computer Science, Technology and/or related experience
PMP certification
Great-to-have
Understanding of Employer Product healthcare products and related delivery
