Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Bilingual Director, Partnership Development What does a successful Bilingual Director of Partnership Development do? As a Bilingual Director of Partnership Development at Fiserv, you will be at the forefront of expanding Fiserv’s market reach through strategic referral partnerships across Canada. You will take ownership of developing Value-Added Resellers (VARs), Independent Software Vendors (ISVs), Associations, and other networks that align with Fiserv’s direct go-to-market strategy. This role blends business development, partner relationship management, and sales strategy, requiring a leader who is a strategic thinker and an exceptional executor. What you will do: Identify and secure new partnerships with VARs, ISVs, Associations, and other referral sources across new markets and verticals in Canada. Evaluate partnership fit based on technical capability, market alignment, and revenue potential. Lead the onboarding process for new partners, ensuring technical alignment, sales enablement, and joint go-to-market plans. Build relationships with partner decision-makers and influencers to secure commitment and expand Fiserv’s presence. Collaborate with cross-functional stakeholders including Product, Sales, Marketing, and Operations for seamless partner integration. Monitor partner KPIs, identify performance gaps, and implement targeted enablement plans to drive results. Lead quarterly business reviews to ensure continuous partner engagement, retention, and optimization. Deliver regular reports on pipeline health, projected deal closures, partner activation status, and expected revenue impact. What you will need to have: 7+ years of experience in partnerships, channel development, business development, or strategic sales, preferably in the fintech, SaaS, or POS industries. Proven success in sourcing and scaling high-value partners. Strong knowledge of technology ecosystems, including APIs, third-party integrations, and cloud-based platforms. Ability to navigate complex organizations and influence decision-makers. Fluency in both French and English for national coverage and engagement across Canada. Bachelor's degree in a relevant field or an equivalent combination of education, and/or work. What would be great to have: Highly organized, self-driven, and able to work independently in a remote environment. Demonstrated experience in the fintech, SaaS, or POS industries. Exceptional interpersonal skills with a track record of building high-trust relationships. Strong business acumen to balance partner goals with internal priorities. #LI-SS1 Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.
