Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Location: 500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9 When you hire great people, great things can happen. PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more. Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey. 4 Month Co-op September 2 – December 19, 2025 Location: 500 Lakeshore Blvd West, Toronto Why This Role is Important The Analyst, Key Partner Management (KPM) Co-op will report to the Director, KPM and will support PC Financial by executing tasks related to the day-to-day management of our key partnerships. This role will be dedicated to supporting the Mastercard network, TSYS credit card processor, and other banking platforms, including volume forecasting, invoice reconciliation, and project financial support. The Analyst will also provide ongoing support for stakeholder initiatives and BAU run operate, including incident, change, release, and service level management. We are looking for a candidate that is a self-starter, highly energized, and has excellent communication and presentation skills. The right candidate will bring a strong mix of experience with financial planning and reporting within operations, and a ‘roll-up-your-sleeves’ approach, with a focus on process mapping and documentation. What You’ll Do: Help map Key Partner Management processes and how interactions work with other departments within PC Financial, find opportunities for improvement and clarity of ownership, and then document roles and the processes themselves. Review and process invoices in a timely manner for key vendor partners – comparing rates to contractual terms and volume to forecast, confirming allocations with internal teams, investigating any variances for consideration of adjustments to LE, etc. Provide effective analysis of monthly key vendor partner costs, identifying drivers, and explanations for increased or lower volumes, etc. Prepare, forecast, and maintain the key drivers related to key partners for annual and monthly planning/budgeting, along with long-term trends to support contract renegotiations. Provide oversight internally for key vendors, including attending regularly scheduled tactical meetings to review open action items and issues requiring escalation, ensuring notes and takeaways are documented accurately. Support internal teams with Business Case preparation for new initiatives to grow revenue and increase operating leverage, such as providing contractual processor costs or the latest network pricing. Monitor and evaluate the day-to-day performance of key partnerships, by tracking key performance indicators and metrics. This includes analyzing data, generating reports, and identifying areas for improvement or expansion, along with problem solving on issues that arise with key partners. Identify and mitigate risks associated with key partnerships, ensuring compliance with regulatory requirements and industry standards. This includes partnering with Operational Risk Management, Compliance and Security to ensure all risk-related processes are and monitored for ongoing adherence by delivering monthly & annual reporting, including the Annual Vendor Risk Assessment process. What You Bring: Strong analytical and problem-solving abilities, with the capacity to analyze data, spot trends, and make data-driven decisions. A passion for understanding processes and organizational structure, including optimizing and documenting these processes for the Key Partner Management team Experience in financial planning and analysis, including the ability to analyze invoices, understand identify key cost drivers, synthesize data, and derive insights. Previous credit card experience is an asset, especially dealing with key partners such as Mastercard and TSYS. Strong organizational and coordination skills with the ability to prioritize, balance conflicting tasks and manage internal and external stakeholders. Excellent communication, interpersonal and collaboration skills with the ability to build and maintain relationships with various internal departments and external key partners. Ability to thrive in fast paced environment dealing with ambiguous business challenges. Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted. Number of Openings: 1 PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application. #EN #SS #COMMU #ON Together, we are an organization committed to transforming the everyday banking experience, and providing our customers with the unprecedented value they deserve. We’re looking for entrepreneurial spirits to drive this vision forward, and because our business model is one-of-a-kind, our talent has to be just as unique. That’s where you come in. We will equip you with the freedom to envision, conceptualize and collaborate in a fast paced environment, and you’ll discover what it’s like to push the limits and draw on the talent of your peers. This experience empowers our colleagues on their journey every day, making our promise and vision simple. Come work for a Canadian bank that thinks differently.
