Description
Location: 1545 Carling Ave., suite 210, Ottawa
Status: Permanent, full-time (37.5 hours/week)
Schedule: Monday to Friday (8 AM – 4 PM)
Create awesome experiences for our customers.
Join our team
TELUS Health is looking for an Administrative Associate to join an amazing multi-disciplinary team in our Ottawa Centre.
Here's the impact you’ll make and what we’ll accomplish together
Under the direction of the Clinic Manager, the Administrative Associate will be responsible for processing medical files, conducting patient follow-ups, data entry and a variety of administrative and clerical tasks.
Here’s how
Process Occupational Health files including:
Validate that all results have been received and coordinate files with the physicians to be reviewed and signed off
Process the files according to the specific protocol
Following up with patients regarding outstanding results
Invoicing appointments
Answer phones, client questions and schedule appointments
Prepare patient requisitions
Coordinate off site medicals
Complete data entry for patient Health Booklets
Perform other general clinic/administrative duties including scanning, faxing, photocopying, printing documents and maintaining tidiness in the clinic
Qualifications
You're the missing piece of the puzzle
High school diploma
2-3 years of relevant experience working in a fast-paced environment, providing a high degree of customer service
Bilingualism, (basic French level required)
Exhibits a professional image, mature communication style and polished manner with clients
Ability to always handle sensitive situations with tact while respecting patient confidentiality
Exhibits strong work ethic and takes ownership to complete a task from start to finish
Demonstrates flexibility and the ability to work effectively in a team environment
Demonstrates effective organizational, multitasking and problem-solving abilities
Exposure to patient databases and/or scheduling software would be ideal
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
