With over 17,000 employees worldwide, the mission of the Customer Experience &
Success (CE&S) organization is to empower customers to accelerate business value
through differentiated customer experiences that leverage Microsoft’s products
and services, ignited by our people and culture. Come join CE&S and help us
build a future where customers achieve their business outcomes faster with
technology that does more.
The Global Customer Success (GCS) organization, an organization within CE&S, is
leading the effort to enable customer success on the Microsoft Cloud by
harnessing leading, AI-powered capabilities and human expertise to deliver
innovation solutions that accelerate business value, drive operational
excellence and nurture long term loyalty.
Do you have a passion for Power Platform and using best-in-class tools created
by Microsoft? Are you looking for a role where you can interact directly with
large enterprise customers to grow the Power Platforms? Do you want to join one
of Microsoft''s fastest growing businesses? If so, we are looking for you!
Support for Mission Critical is a team within Microsoft that provides
solution-specific expertise designed to drive peak health and optimum
performance of a customer’s most important solutions. As a key technical
resource for the customer, you will be primarily focused on delivering proactive
services such as education workshops, delivering assessments, and providing
tailored guidance. Troubleshooting skills are essential as this role will
include working with Microsoft Support to expedite incident resolution.
This role is flexible in that you can work up to 75% from home.
Microsoft’s mission is to empower every person and every organization on the
planet to achieve more. As employees we come together with a growth mindset,
innovate to empower others and collaborate to realize our shared goals. Each day
we build on our values of respect, integrity, and accountability to create a
culture of inclusion where everyone can thrive at work and beyond.
