Kenvue is currently recruiting for a: Sales Operations Specialist What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here. Role reports to: TEAM LEAD CUSTOMER OPERATIONS Location: North America, Canada, Ontario, Markham Work Location: Hybrid What you will do This position supports end-to-end management of trade investment, one of the most complex and important levers of the P&L. You will support the trade event management process interacting with various stakeholders across different departments (i.e. Sales, Finance, Demand Planning, Customer Analytics, and IT) to support the sales forecasting and the sales target setting process. This role focuses on analytics and strategic insights. You will develop reports and perform analysis on key metrics such as revenue, trade spend, and Customer Point of Sales (POS). Your analytics will uncover insights into the category, competitor, and retail customers shaping business recommendations by presenting and influencing senior leaders across the organization. You will also be the compliance lead around select trade spend process controls, working with both external and internal audit as well as internal stakeholders ensuring business processes are in line with compliance requirements and assess current processes to make recommendations that will enhance overall control compliance. In this role, you will help support the company’s SAP system. Responsible for pricing-related inputs, you will partner with business partners across the organization to maintain and enhance the design of the local customer hierarchy enhancing the overall system design. You will assess and provide counsel to business partners on critical process and system improvement projects. Examples include setting up the appropriate customer hierarchy for the new sales and trade reporting system and providing guidance on the appropriate customer hierarchy mapping to accommodate a change in the distribution model at one of Kenvue’s key customers. We are looking for a performance-driven individual with a real passion for delivering results. Teamwork and collaboration are a vital part of the role. On-the-job training as well as formal training is available to help you further develop your skill set and to succeed in the role. If you are agile, customer focused and able to work independently, as well as a part of a cross-functional team, then we would love to hear from you. Key responsibilities: Sales Forecasting and Trade Spend management: Participate in the strategy and deployment of sales targets and trade investment to customer teams. Liaise and influence business partners in Sales, Demand Planning, Deliver and Finance to support the monthly Sales forecast meeting and to leverage insights to provide input into key financial calls and the Executive S&OP. Provide on-going support of our Trade Promotion Management (TPM) system to our Customer Unit teams. Data Accuracy and Reporting: ensure accurate pricing and customer hierarchy information is shared with reporting platforms like Tableau. Partner with IT and the dashboard owners to resolve data discrepancies in an efficient manner. Liaise with Customer Unit leads, the Pricing and Analytics team and Customer Strategy to develop reporting and that will enhance business insights. Compliance Leadership: lead the SOX process controls related to select trade spend process controls. Act as the key liaison with internal and external audit on trade spend compliance topics. SAP System Management: maintain the local customer hierarchy and pricing-related conditions in the SAP system. Examples include new customer set-up in SAP, managing sku list prices, customer payment terms and discounts. The position is also responsible for setting up rebate and trade accruals in the SAP system. Training and Documentation: develop and hold user training sessions for pricing related items in SAP. Provide updates on technology improvements and new developments. Maintain documentation on the pricing process and associated best practices. What We Are Looking For Required: Bachelor’s degree in Business Administration, or related field A minimum of 6+ years of business or related experience Strong critical thinking and analytical skills; demonstrates intellectual curiosity. strong technical aptitude, agility, and desire to learn new technologies Advanced knowledge of SAP and experience with reporting tools (e.g. OneS4, Tableau) Desired: Excellent written and oral communication skills, including the ability to explain and to simplify concepts and analytics to business leaders. Intermediate proficiency in MS Office applications: Excel, Word, PowerPoint Enjoy training and teaching others Strong project management skills and the ability to lead and work with a cross-functional project team. Ability to manage multiple priorities and work within tight deadlines What’s in it for you Competitive Total Rewards Package Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities Employee Resource Groups This list could vary based on location/region Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation. At Kenvue, we foster a culture of belonging. In 2024, Kenvue was selected as one of Seramount’s 100 Best Companies for working parents and caregivers, recognizing our ongoing commitment to providing inclusive benefits for Kenvuers and families. Our community attracts curious and collaborative team members motivated by always striving to improve. Our team offers you plenty of opportunities to deepen your existing expertise and build on new skills by broadening your exposure outside of your own category. By working across the business, we harness the power of data and technology in new ways to better understand human insights and drive better health outcomes.
