Voyago is hiring a Supervisor to oversee our Transit service in the Kitchener-Waterloo Region.
Your Role
Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Transportation-related operations in assigned areas.
Primarily focusing on internal logistics and coordinating operations between other support team members
This individual will work closely with Human Resources and Maintenance to support operations while managing the individuals within the operation.
Help fuel and maintain the cleanliness of all vehicles
Directs the activities of staff, ensuring that drivers are meeting the standards set out in various Transportation contracts and ensuring business activities continue to be managed during staff vacation/sick leaves
Monitors performance of staff through site visits, completed incident/collision reports and conducts follow-up when required, providing annual performance review input and resolving problems
Coordinate with Health & Safety to arrange training
KPI’s as directed, reviews with drivers and reports back to Operations Manager
Available on-call for divisional emergencies which may include holidays and weekends
Maintains work schedules and ensure coverage is provided at all times
Functions as key contact to support teams such as maintenance, human resources and health and safety
Cover runs when required
Oversees the completion of monthly ghosting and deficiency reports
Maintains paperwork and timesheets and oversees all elements of the process
Ensures timely and accurate entering of payroll
Serve as a contact to staff and assist in all forms of employee engagement and regular meetings
Assist and co-ordinate driver on boarding and orientation processes for new hires
Monitor employees license upgrades if necessary from start to finish
Your profile
You are safety-focused
You are a safe driver with a clean driving record
You have a minimum valid full G Ontario Drivers license
You can obtain a clean criminal record search with vulnerable sector screening
You have a sound knowledge of the Kitchener-Waterloo Region and surrounding area
You have the ability to work independently
You possess solid communication skills
You must be flexible to work a rotating schedule in order to support the business needs
You have post-secondary education or equivalent
You have a minimum 2 years experience in a similar role
You have knowledge of Word, Excel, PowerPoint and Outlook applications
You have excellent, strong proven customer service experience
Your transportation experience will be an asset
By joining the Voyago Transit team in the KW Region, you’ll find:
This role will be working in a unionized environment
Employee and Family Assistance Program
Employee Referral Bonus
Great company culture
Award Winning
Growth oriented company
Subsidiary of Global Transportation Provider (Transdev)
Employee recognition
The Perks
We support the development, work-life balance and well-being of our employees
We build a supportive corporate culture that encourages diversity and enables our people to flourish.
We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
We offer comprehensive benefits packages for full-time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
We are an Award Winning company
As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
We focus on innovation and sustainable environmental initiatives
We offer our employees opportunities to build their own experience within a local, global Group.
Sounds like you? Apply today!
Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
We thank all applicants however only those under consideration will be contacted.
