Flowfox is hiring a part-time Online Support / Customer Care Assistant in Ottawa. No prior experience is needed – we offer full training. If you're a clear communicator with a positive attitude, this flexible remote role is a great way to grow your skills. Hourly pay: $27–30.
Duties:
Respond to live chat and email inquiries.
Assist customers with product questions.
Guide users through basic troubleshooting.
Update customer records accurately.
Provide order and delivery updates.
Escalate complex cases to senior support.
Follow internal communication protocols.
Deliver clear and friendly service.
Requirements:
Fluent written English.
Comfortable with digital tools.
Basic typing and computer skills.
Stable internet connection.
Organized and self-motivated.
Able to follow instructions precisely.
Friendly and patient attitude.
Available for regular part-time shifts.
Benefits:
$27–30 hourly wage.
Remote work flexibility.
No weekend or late-night shifts.
Paid virtual training sessions.
Ongoing support from our team.
Work-life balance focus.
Opportunities for promotion.
Tech allowance for home setup.
Apply now to join Flowfox in Ottawa as a part-time Online Support Assistant — no experience needed, just motivation and a great attitude!