Who is Litmus
Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge Computing a reality. We just completed our Series B financing round, and we are looking to expand our team.
Why join the Litmus team
You want to be a part of something great
We pride ourselves on building the most talented and experienced team in the industry who knows how to win. We work hard and the results speak for themselves. We’re trusted by industry leaders like Google, Dell, Intel, Mitsubishi, Hewlett-Packard Enterprise and others as we partner to help Fortune 500 companies digitally transform.
You want to define and shape the future
At Litmus you’ll have the opportunity to support and influence the next wave of the industrial revolution by democratizing industrial data. We’re leading the industry in edge computing to feed artificial intelligence, machine learning and other applications that rapidly change the way manufactures operate
You want to build and shape your career
Join a growth-stage Silicon Valley company to build and define your career path in an environment that allows you to progress rapidly. Bring your unique experience, talent and expertise and add to it by collaborating with and learning from the brightest people in the industry.
We are committed to hiring great people who are passionate about what they do and thrive on winning as a team. We welcome anyone and everyone who wishes to join the Litmus marketing team to apply and share their career experience, dreams and goals with us.
Global Partner Operations Manager
Toronto, ON, Canada
Who is Litmus
Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge Computing a reality. We just completed our Series B financing round, and we are looking to expand our team.
Why join the Litmus team
You want to be a part of something great
We pride ourselves on building the most talented and experienced team in the industry who knows how to win. We work hard and the results speak for themselves. We’re trusted by industry leaders like Google, Dell, Intel, Mitsubishi, Hewlett-Packard Enterprise and others as we partner to help Fortune 500 companies digitally transform.
You want to define and shape the future
At Litmus you’ll have the opportunity to support and influence the next wave of the industrial revolution by democratizing industrial data. We’re leading the industry in edge computing to feed artificial intelligence, machine learning and other applications that rapidly change the way manufactures operate
You want to build and shape your career
Join a growth-stage Silicon Valley company to build and define your career path in an environment that allows you to progress rapidly. Bring your unique experience, talent and expertise and add to it by collaborating with and learning from the brightest people in the industry.
We are committed to hiring great people who are passionate about what they do and thrive on winning as a team. We welcome anyone and everyone who wishes to join the Litmus marketing team to apply and share their career experience, dreams and goals with us.
Global Partner Operations Manager
Location: Remote/Flexible
Employment Type: Full-time
The Role
We are looking for a Global Partner Operations Manager to be the strategic backbone of our partner ecosystem, ensuring our partnerships operate smoothly, scale effectively, and deliver exceptional value to both Litmus and our partners. You'll work cross-functionally to optimize partner experiences, drive operational excellence, and enable our partner team to focus on what they do best—building relationships that matter.
Your B2B software experience combined with Industry 4.0 expertise will enable you to partner with Sales, Marketing, Product, Revenue Operations, and Customer Success to deliver results in the following areas:
Cloud Marketplace & Portal Management
Manage and optimize cloud portal listings across AWS, Azure, and Google Cloud marketplaces
Create and execute private offers, custom pricing, and co-sell opportunities through cloud provider portals
Optimize marketplace presence through listing optimization, competitive positioning, and performance analytics
Coordinate with cloud provider teams to maximize visibility and conversion rates
Partner Relationship Management (PRM) & Analytics
Own day-to-day management and optimization of our PRM platform and related tools
Build and refine partner lifecycle management processes from prospect to renewal
Implement automation tools and workflows to improve partner experience and team efficiency
Develop and maintain comprehensive partner/customer mapping strategies and analytics dashboards
Create data-driven insights on partner performance, pipeline health, and revenue attribution
Implement advanced reporting and analytics to drive strategic partner decisions
Global Partner Capacity Planning & Enablement
Execute against global partner sales and services capacity plans in alignment with partner sales leadership
Lead Global Systems Integrator and Systems Integrator onboarding programs for both sales and technical teams
Design and deliver comprehensive partner enablement programs, certifications, and training materials
Create and manage sales plays, competitive battle cards, and go-to-market strategies with partners
Establish partner office hours for ongoing technical and sales support
Revenue Operations & Deal Management
Manage end-to-end revenue operations for partner-sourced and partner-influenced opportunities
Own and optimize deal registration processes, conflict resolution, and partner attribution
Develop and maintain Quarterly Business Review, Rhythm of the Business, planning efforts, and GTM plans working with partner sales managers
Create and optimize partner success metrics, KPIs, and reporting dashboards
Manage partner data integrity across CRM, partner portal, and other systems
Compliance & Documentation Management
Oversee partner compliance programs including certifications, agreements, NDAs, SOWs, and purchase agreements
Ensure all partners meet required certification standards and maintain compliance documentation
Coordinate with Legal teams on contract negotiations and agreement management
Maintain audit trails and compliance reporting for partner relationships
Partner Success & Health Monitoring
Develop and maintain a comprehensive Partner Health Index with key performance indicators
Conduct regular partner health assessments and implement improvement plans for at-risk relationships
Drive partner success initiatives and expansion opportunities
Develop partner segmentation strategies to optimize resources and maximize outcomes
Create scalable communication cadences and touchpoint strategies
Qualifications
7+ years of experience in partner operations, channel operations, or similar role with focus on enterprise partnerships
Proven experience with cloud marketplace management (AWS Marketplace, Azure Marketplace, Google Cloud Marketplace)
Hands-on experience with PRM platforms and partner analytics tools
Strong background in revenue operations, deal registration processes, and partner-influenced revenue tracking
Experience with GSI/SI partner programs, onboarding, and enablement at enterprise scale
Proficiency with CRM systems (Salesforce preferred), marketing automation, and partner management tools
Knowledge and expertise in industrial AI, industrial IoT, industrial edge computing, and Industry 4.0
Strong cross-functional team collaboration as well as the ability to operate as an individual contributor
Advanced Excel/Google Sheets skills with experience in data analysis, reporting, and dashboard creation
Experience with partner/customer mapping, data visualization, and analytics platforms
Familiarity with QBR/ROB processes, sales methodologies, and GTM framework development
Understanding of private offers, co-sell motions, and cloud provider partnership models
Find us at www.litmus.io
