Role Purpose
The Accounts Receivable Specialist is responsible for the accurate and timely collection of receipts from customers, handling enquiries and resolving AR-related issues while supporting the team with process improvement initiatives.
About the Role
Perform credit evaluation for new customers by applying financial analysis and using of third party credit tools
Analyze and recommend improvements to credit evaluation methodology based on customer segments history and industry trends
Manage customer receivable balances through the following:
Reconciling customer account balances
Preparing and sending periodic statement of accounts and dunning letters
Following up on past due balances
Analyzing customer payment history and behaviour
Maintaining communication with customers through emails and phone calls to ensure issues are addressed and resolved in a timely manner
Analyzing invoice and payment transactions to propose any credits
Act as lead facilitator in resolving accounts receivable related problems, such as customer disputes and inquiries by coordinating and leading discussions with Billing, Customer Service, Commercial, and Operations departments.
Prepare in-depth weekly accounts receivable aging report and publish to Finance, Commercial and Operations leadership teams
Identify accounts receivable related process improvement opportunities and supports execution of any improvement initiatives
Support month-end accounting activities such as:
Preparing accounts receivable bad debts provision
Preparing monthly interest invoice for late payments as well as early payment discount calculations
Preparing accounts receivable related reports for Americas Region and to support financial statements preparation
Post daily deposits into accounting software, ensuring collections are applied completely and accurately against customer invoices
Verify accuracy of information and ensure deposits are posted to the correct GL accounts
Prepare, analyze and submit any ad-hoc accounts receivable related reporting requests from Finance, Operations and Commercial leadership teams.
About You
Post-secondary training in accounting or finance.
A minimum of 2 years’ experience in Accounts Receivable
Experience with Oracle, Navis N4 and Zodiac systems are assets.
Highly organized with the ability to prioritize tasks and meet deadlines in a high volume setting.
Exceptional computer skills and ability to quickly learn new software.
Possess knowledge of accounts receivable and the accounting cycle.
A willingness to take initiative to solve problems and a desire to identify process improvements.
Strong attention to detail.
Ability to communicate clear and concise information in an accurate and informative manner.
Excellent interpersonal skills to work effectively with your team and other departments.
