Company DescriptionOne of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!Job DescriptionAccountabilities:Life safety and code announcements and notificationsAlarm monitoring and alert notificationsPhysician and staff locating/pagingAnswering/transferring internal and external callsProviding information to internal and external customersEquipment troubleshootingUpdating of information/policies/procedures and other duties as assignedQualificationsRecent work experience with UCCX contact centre technologyRecent experience using Engage/Vina communication system preferredFamiliarity with mobile device and smart phones and appsHigh school diplomaA minimum of 40 words per minute typing speed requiredInternet and Microsoft Word and Excel proficiency requiredProven excellent interpersonal and communication skills/customer service skillsProven ability to work in stressful situationsProven excellent multi-tasking abilityProven excellent/reliable attendance record over the past 18 months requiredProven excellent punctuality and work recordProven ability to exercise sound judgment within the context of departmental proceduresMust demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and CollaborationMedical terminology an assetProven team playerTravel Between all Osler sites requiredAdditional InformationCurrently Days, Evenings, Nights including weekends and statutory holidays (subject to change in accordance with operational requirements)Hourly Salary:
Minimum: $24.72
Maximum: $26.60Application deadline: August 12, 2025#LI-LM1Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
