Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team! The Opportunity The Operations Support team focuses on the technical development and qualifications for Canada Gas Operations’ (CGO) Technicians and Leaders. Our goal is to ensure that our assets are maintained and operated by field personnel that are competent, qualified, and supported by effective programs and continuous improvement. As the Senior Business Analyst, Technician Competency & Development, you will build a deep understanding of CGO programs and collaborate across CGO teams and with other internal stakeholder groups to improve the way in which we develop and qualify our technicians and front-line leaders. Ensuring Operations programs are managed effectively, the successful candidate will apply a risk-based analytical approach to program analysis, development and sustainment. With support from the Operations Support and Business Planning team, the successful candidate will ensure that our technical competency and development programs are fit-for-purpose, and that our employees’ time is optimized, with appropriate access to competency and training plans and information that empower self-advocacy and professional development. What you’ll do Lead ongoing assessment of the quality and effectiveness of current technician competency programs versus existing or future operational risks and/or changing standards (e.g. operational integrity; occupational and process safety; environment) Lead collaboration with subject matter experts (SMEs) and key stakeholders in Safety and Technical Services (STS) and Corporate Services to improve the quality of programs and ensure treatments are commensurate with the level of risk and are impact-assessed Engage with the Operations Support and Business Planning Qualification Analyst and other SMEs to understand and ensure alignment between Technicians’ performance criteria and any identified (or proposed) competency or training solutions Support ongoing execution of CGO’s Technician Competency Roadmap and other strategic initiatives where appropriate Leverage corporate management system implementation of new requirements (TOMS Element 3) to support continuous improvement of CGO’s suite of competency and training assurance reporting Improve CGO’s proficiency and self-advocacy in the competency and development space by improving Technician and field-based Leader access to information Identify and recommend opportunities to leverage technology in support of safe and effective work-execution for our workforce Minimum Qualifications 8+ years of relevant work experience preferably in a regulated environment (ex. oil and gas; transportation; banking; healthcare) Post-Secondary Education in Education, Business, Communications or a related-field (relevant work experience will also be considered in-lieu of education) Preferred Qualifications Experience working collaboratively with a diverse set of teams Proficiency as a verbal and written communicator Ability to understand the needs of various business unit requirements and maintain advocacy for the progression of CGO’s operational excellence Strong understanding of adult learning principles, and the application of effective training and performance supports Analytical and strategic assessment acumen for performance risk and solution recommendations Exposure to the requirements of TC Energy’s corporate management system framework (TOMS) Experience with applications such as Microsoft Office Suit, SharePoint, Power BI and Co-Pilot Track-record of managing multiple priorities simultaneously Strong presentation skills About our business TC Energy is a leading energy infrastructure company in North America. We have complementary businesses of natural gas pipelines and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states. TC Energy is an equal opportunity employer. Learn more Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates. Thank you for choosing TC Energy in your career search. Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder. Applicants must have legal authorization to work in the country in which the position is based with no restrictions. All positions require background screening. Some require criminal and/or credit checks to comply with regulations. TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting careers@tcenergy.com. If you are experiencing issues with your application, contact careers@tcenergy.com. Join our talent community to receive new job posting notifications and/or hear more about career opportunities at TC Energy. Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team! Guided by our values of safety, innovation, responsibility, collaboration, and integrity, we’re working to reduce emissions in our own business and help other businesses and industries decarbonize too. We do that by delivering new energy solutions – from natural gas and renewables to carbon capture and hydrogen. Along the way, we’re helping the local communities we touch become stronger, cleaner and more resilient. We need bright, open minds to help us view energy problems differently and contribute unique, targeted solutions through their work. Sound like you? Then check us out.
