Job Description What is the opportunity? Our goal is to become our industry’s leader in exceptional digital experiences. To get there, we’re putting strategy, research, design principles, and technical innovation at the centre of everything we do. But we need exceptional designers, like you, to bring our process to life. Product designers shape the experiences we create through each of our digital products. As a member of our team, you’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design and convey your design vision. You’ll use your expertise to delight users with designs that inspire, engage and excite. A natural problem solver, communicator and facilitator, you’ll be involved in every step of the process from idea generation to implementation. What will you do? Design Strategy Understand user interface patterns and behaviours, and use that understanding to drive user comprehension, and improve task performance Use visualizations and interactions to support analytic thinking with large data sets Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams and stakeholders Facilitate ideation sessions and collaborative work activities Artifact Creation Use a comprehensive understanding of interaction design theory, visual design theory, research data and best practices to inform design decisions Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas. Present interaction design work to more senior stakeholders Research and Testing Facilitate usability testing, and participate in or initiate research activities Research interaction design strategies in the financial services sector and perform competitive audits pertinent to specific design or business goals Perform pattern, micro-interaction and component design audits where appropriate What do you need to succeed? Must-have BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience Portfolio that includes application design samples A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms Experience in an applied research setting including experience integrating user research into product designs and design practices Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions Demonstrated expertise with design, prototyping, and research tools such as Figma, Mural, UserTesting.com Nice to have MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase Appreciation for the potential of 'design thinking' Experience working within a large organization and within an agile environment What’s in it for you We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise. You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader. You’ll be part of team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve. Work/life balance is important to us; you will be part of a company that values your time. Job Skills Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-08-07 Application Deadline: 2025-08-21 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
