As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of
technicians, providing expert guidance on performing hardware deployments,
diagnostics on equipment, and hardware decommissions. You will support
technician performance, prioritizing technician tasks while monitoring Key
Performance Indicators (KPIs) and Service Level Agreements (SLAs). This
opportunity will allow you to model leadership principles, provide training to
technicians, and accelerate your career growth in the process.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our
cloud services. As a CO+I DCT Manager, you will perform a key role in delivering
the core infrastructure and foundational technologies for Microsoft's online
services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure
platform. As a group, CO+I is focused on the personal and professional
development of all employees and offers training and growth opportunities
including Career Rotation Programs, Diversity & Inclusion training and events,
and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200
data centers in 32 countries and millions of servers. Our foundation is built
upon and managed by a team of subject matter experts working to support services
for more than 1 billion customers and 20 million businesses in over 90 countries
worldwide.
With environmental sustainability and optimization at the forefront of our data
center design and operations, we continue to grow and evolve as we meet the
ever-changing business demands that hold Microsoft as a world-class cloud
provider.
Microsoft’s mission is to empower every person and every organization on the
planet to achieve more. As employees we come together with a growth mindset,
innovate to empower others, and collaborate to realize our shared goals. Each
day we build on our values of respect, integrity, and accountability to create a
culture of inclusion where everyone can thrive at work and beyond.
