Sagard Overview
Sagard Holdings (“Sagard”) is a multi-strategy alternative asset manager with professionals located in Canada (Montreal, Toronto), the US, Europe, and Asia. Since 2016, Sagard has grown exponentially, with assets under management expanding from US$500M to more than US$27B and our diverse team growing from 50 to more than 400 members.
Sagard invests across four asset classes: private equity, credit, real estate, and venture capital. Founded by Power Corporation of Canada, Sagard serves as a key strategic priority with strong, long-term growth objectives.
Sagard’s entrepreneurial DNA is central to our platform, built by entrepreneurs, for entrepreneurs. We generate attractive returns by matching investment opportunities with flexible capital solutions and pairing entrepreneurs with teams that have deep industry knowledge. Sagard builds long-term partnerships and empowers growth through a unique global network of portfolio companies, limited partners, advisors, and valued relationships.
Sagard is a UN PRI signatory and measures the social and economic impact it has on people, businesses, and society at large.
Learn more at sagard.com
Position overview:
Location: Toronto, ON Travel: Occasional travel to other Sagard offices (within Canada and US) as required
We are seeking an IT Operations & Support professional to join our team in Toronto. In this role, you will play a key part in delivering IT operations and technical support across the Sagard ecosystem. You will work with all levels of the organization to ensure business-critical systems are highly available, resilient, and secure. You will be a core member of the IT Operations team, implementing new IT and cybersecurity capabilities and supporting projects.
Responsibilities
Provide technical support and address questions for all Sagard staff and offices, with a focus on the Toronto office.
Oversee and maintain on-premise hardware, devices, and workstations in the Toronto office, providing both remote and onsite assistance as needed.
Perform full lifecycle management of all hardware and software assets.
Maintain an accurate and up-to-date IT asset inventory of software and hardware.
Administer cloud-based software systems (e.g., Google Workspace, Jumpcloud, Zoom, Freshservice, Slack), including updates, account provisioning, group configuration, and customization.
Manage technical onboarding and offboarding of employees (device setup, (de)provisioning, and training programs, both in-person and remotely).
Stay up to date on new IT developments through online research and courses.
Requirements
Minimum of one year of experience in an IT support or related role.
Postsecondary diploma or degree (or 2+ years of equivalent work experience).
Required to be onsite in the Toronto office up to 4 days per week, depending on business needs.
Occasional travel within Canada and the US as required.
Strong proficiency in English; French is an asset.
Flexibility to work outside standard business hours occasionally.
What We’re Looking For
At Sagard, we value entrepreneurship above all. We’re looking for someone who brings integrity, creativity, and initiative to everything they do. Someone who’s eager to learn, unafraid to take on new challenges, and thrives in a collaborative, fast-moving environment. If you’re proactive, adaptable, and excited to work alongside a team that values fresh ideas and empowers you to make an impact at every level, you’ll feel right at home here.
Diversity & Accommodation
Sagard is an equal opportunity employer and values diversity in the workplace. We accommodate individuals throughout the hiring process. If you require accommodation, please contact the People & Culture team in advance.
We appreciate all applications, however, only candidates selected for interviews will be contacted.
