We are currently seeking a Network Specialist to join our Information Technology team.
Job Overview
Reporting to Manager, Network Operations, this position is responsible for to provide technical support in the administration of the University’s computer/network systems.
Education and Experience
Completion of a university degree in computing/networking studies, supplemented by 1 years progressive experience (or an equivalent combination of education i.e. diploma in computing/networking, industry recognized certifications, and experience)
Knowledge, Skills, & Abilities
Excellent time and task priority management is essential.
Excellent technical written & documentation skills are essential.
Good verbal, communication and well developed interpersonal skills are essential.
Proven ability to deal effectively with others and to handle unusual or unexpected situations.
Ability to work under minimal supervision, under own initiative and as an effective team member.
Ability to independently organize work to achieve predetermined goals and meet deadlines.
Experience in identifying, analyzing, diagnosing and resolving network/system and telecommunication problems.
Good understanding of provisioning accounts and resource access in Active Directory, Office 365, and local computer accounts.
Good understanding of Exchange Administration and Outlook client support, also SharePoint site, workflow and library development will be a strong asset.
Thorough knowledge of Active Directory User and Group administration.
PowerShell scripting expertise is an asset
Thorough knowledge of computer/network system and telecommunication operations, including the ability to quickly grasp new concepts using new technologies.
Good understanding of Data Centre and Communication Room Operations.
Knowledge of telecommunication systems that includes MS Teams, Telax, VoIP and other voice processing systems.
Good understating of Cherwell day to day incident and problem management administration
Troubleshoot telecommunication systems for voice reliability and system errors.
Good understanding of Microsoft Windows operating systems will be a strong asset.
Good understanding of Information Security best practices is essential.
Coordinate and perform the day to day telephone/voice system/account administration in MS Teams
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As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.
Salary Information
Salary and wage increments are in accordance with the Collective Agreement.
