Under the direction of the Manager, Clinical Services, the position provides casual assignment coverage to a variety of programs under the Mental Health Services portfolio.
The incumbent must be able to work in a variety of agency programs, some specialized, and may be assigned to provide coverage in any of the following position or functions as required by the agency: Intake (including crisis and assessment), Case Management, CTO Case Management, court support activities, release planning, Early Intervention, assertive outreach, building therapeutic relationships, developing care plans with clients, client and systems advocacy, symptom management, life skills teaching, supportive counselling, family support and crisis intervention. Services are delivered one to one, as well as through group facilitation.
The position will report to the Integrated Manager but will have functional supervision by the Program Manager of any agency Mental Health Services program for which they are assigned. Assignments are typically coverage for full-time roles (35 hours/week) with short-term vacancies (up to 3 months). Short-term employees are routinely in consistent short-term assignments and may apply to internal postings as they become available.
RESPONSIBILITIES & DUTIES:
Completes assessments of the mental health and basic needs of individuals referred, provides clinical intervention to support client needs and ensures objectives of the program assigned to are met
Client orientation. Ensuring clients understand the services being offered as well as processes, rights and expectations for participation in the program as well as limits to confidentiality
Identification of client needs through ongoing assessment (OCAN) and treatment/care planning. Initial OCANs are completed within 90 days of admission and a minimum of every six months after that
Providing education about illness, symptom management, and coping skills.
Developing, delivering and evaluating group educational programs relevant to clients as directed by the manager
Working collaboratively with clients to implement treatment/care plans that focus on strengths, wellness and empowerment to support recovery and goal achievement
Developing relapse prevention/wellness plans as well as providing crisis intervention
Client and Systems Advocacy and Linkage to resources: Assists clients to access information as well as internal/external resources, services or supports which are deemed necessary. Where resources do not exist or they are inadequate, advocates within system to develop or improve essential services and resources for clients
Supporting reintegration into school, work and social activities as well as the building of a healthy informal support system
Providing life skill coaching to support Activities of Daily Living and independence.
Assisting clients in accessing financial assistance and benefits
Assisting clients in accessing emergency and/or stable safe affordable housing
Engaging, educating and supporting families through the treatment and recovery process and encouraging clients to identify and include a care partner
Liaising, when appropriate, with family and other service or health care providers involved with the client to ensure continuity of care using a ‘least intrusive’ approach
Ensures all file management and reporting functions are maintained in a comprehensive and timely manner.
EDUCATION & SKILLS:
Requires knowledge and skills acquired through completion of University degree in Social Work (BSW) or Nursing (BScN)
Registration with either the College of Nurses or the College of Social Workers in good standing is required
Nurses who previously obtained a 2- or 3-year Nursing Diploma and were ‘grandfathered’ by the College of Nurses as a Registered Nurse (RN) in 2005 or earlier will be considered but must have recent experience working with mental illness and addictions, in the judgement of the employer.
Two (2) years recent, relevant experience working with mental health and addictions in the judgement of the employer
Comprehensive knowledge and skills in the functions and principles of case management;
Experience in treatment group development and facilitation is an asset
Comprehensive knowledge of mental illness and treatments
Up to date knowledge of relevant mental health policy and legislation including the Mental Health Act
Knowledge of community resources for the client population
Effective interpersonal, oral and written communication skills
Proficient in the use of MS Windows Office Suite programs, i.e., Word, Excel, Outlook, PowerPoint
Valid Ontario Driver’s License & own means of transportation are required
Bilingualism in both official languages at the advanced level is an asset for all agency positions
Hours of Work: The work schedule will be determined based upon program needs. Short-term employees are offered assignments as operations require, flexibility will be required.
The agency’s regular hours of operation are Monday to Friday, 8:30am to 4:30pm. Flexibility of hours may be required to accommodate assignments and to meet client and service needs.
Salary range: Grade 9, $37.84 – $44.81 per hour
Per 2022 - 2026 Collective Agreement
Applicable shift premiums are paid in accordance with the Collective Agreement, Article 17.11.
Please submit your cover letter and resume clearly stating how your skills and experience meet the position requirements prior to the posting closing date.
Posting Date: Thursday July 24, 2025
Posting Deadline: Thursday August 7, 2025, @ 4:30pm
We thank all applicants for their interest in employment at CMHA-WECB. We are however, unable to respond to individual calls. Only those individuals selected for consideration will be contacted for next steps. Thank you for your understanding.
This position is posted per Article 15 of the Collective Agreement. Internal candidates will be considered in priority as established by the Article, as such external candidates may not be considered if there is a qualified internal applicant.
We are dedicated to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all identities and experiences, as we believe that diverse perspectives strengthen CMHA. If you require accommodations during the application process, please contact us at hrteam@cmha-wecb.on.ca.
Please note that candidacy for positions will require you to be authorized to work in Canada.
Please note that a satisfactory police vulnerable sector check is required as a condition of employment for all roles with CHMA-WECB.
