At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.
Division: Integrated Services for Newcomers
Program: Settlement & Family Services - BC SAF HAVN
Employment Type: Casual
Number of Positions: 2-3
Location: Metro Vancouver
About the Position:
The Language Assessor provides (in person and remote) services to newcomer clients including completing intake and assessments of language support needs. This role provides referrals to LINC programs as well as maintain client files and referral records. This role provides administrative support as needed and attends workshops/trainings/conferences/staff meetings as required. The language assessor inputs client information into databases and prepares narrative and statistical reports.
Reports to: Program Manager
Key Duties & Responsibilities:
Support the language assessment and referral services model and ensure maintenance of the operating standards and protocols
Screen clients for eligibility for language training programs based on immigration status, age and learning history
Administer Canadian Language Benchmarks assessment tools according to principles outlined in the initial training and according to the funder policies and standards
Ensure clients are advised on all appropriate language training options that meet their needs, goals and preferences · Provide language needs assessment information to clients
Maintain accurate, up-to-date client files and documentation using OCMS
Prepare and submit statistics and program reports, as required, in a timely manner · Provide referrals/ placement of clients to appropriate programs through established procedures
Maintain regular contact with language training providers and other community partners thereby sharing program information with all stakeholders in a timely manner
Make appropriate referrals to in-house programs and services
Participate in staff meetings and professional development training sessions as required
Ensure a consistent, warm and welcoming approach to the reception of all clients
Report sensitive situations and issues to the supervisor in a timely manner, providing unbiased, detailed background to inform positive consultation
Other duties as assigned by the supervisor
Education, Training and Experience:
Bachelor's Degree in Education is an asset
Training and/or certification in the CLB-LPT, ELTPA and/or WLA is an asset
CLBA/CLBPA and/or CLBPT trained and certified would be preferred
TESL Canada and/or TESOL certificate or equivalent certification
Minimum of 600 hours English Language teaching experience
Minimum of 1 year adult teaching experience
Demonstrated knowledge of the process of second language acquisition
Demonstrated assessment/interviewing experience in the Adult Education field
Experience in settlement/adaptation services is an asset · Experience in the social services sector is an asset
Experience with multicultural clientele and immigrant related services
Knowledge of community resources for newcomers to Canada
Knowledge of CLB-based language programs (ELSA/LINC)
Knowledge of basic principles of classroom crisis management
Job Skill and Abilities:
Excellent written and oral communication skills
Additional languages are considered an asset
Excellent interpersonal skills
Excellent technical skills in MS Office, online learning platforms and web-based applications
Excellent time management and organizational skills
Ability to work independently and as a part of a team
Ability to partake in continual professional development
About S.U.C.C.E.S.S.:
S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xÊ·mÉ??kÊ·É?yÌ?É?m (Musqueam), Sḵwx̱wú7mesh (Squamish), and SÉ?lÌ?ílwÉ?taÊ?/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.
At S.U.C.C.E.S.S., we take care of our communities and our people!
Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:
· paid time off ‘monthly wellness days’ (up to 12 days per year)
· additional agency holidays (2 additional statutory holidays)
· 3 weeks annual vacation (starting) and up to 7 weeks (maximum)
· company-funded pension (GRRSP)
· extended health & dental plan
· employee & family assistance programs
· access to wellness programs
S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.
Interested applicants should forward their applications by August 8, 2025.
While we appreciate all applications, only those selected for an interview will be contacted.
