Veterinary Assistant Department: Emergency Location: Victoria, BC Central Victoria Animal Hospital is seeking experienced Veterinary Assistants to join our 24-hour Emergency team. This position is full-time, with a rotating schedule. This role works closely with our ER RVTs, DVMs and board-certified specialists in a fast paced, stimulating, world class medical environment. The ideal candidate will possess a positive, team-oriented attitude and a personality that enables them to deliver exceptional customer service, along with strong communication skills. A veterinary assistant certificate would be an asset, but is not a requirement. This position requires flexibility to work on a rotating schedule; however, it also affords a great work-life balance. Key responsibilities: Assisting Veterinarians and RVTs with various tasks and treatments Creating a warm and welcoming environment for our patients and pet parents Providing compassionate care duties, including feeding and walking patients Creating a positive, low-stress atmosphere for our clients and patients General housekeeping duties; cleanliness of work area, pet holding areas and common areas Client care such as reception, payments and supportive communication Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments Key attributes: Exceptional client service skills Compassion and a nurturing attitude Ability to remain calm in stressful situations Ability to adapt to changing situations Efficient in carrying out assignments independently Takes initiative to complete tasks throughout the day What VCA Canada Offers Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in! RRSP Employer 5 % Match Program – saving for your future just got easier! VCA Canada Student Loan RRSP Program – Ask us more! Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips! Flexible schedules! Competitive wages and benefits! Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process) Annual uniform allowance Exceptional career development: there is room to grow here! Referral Bonus Rewards Opportunities to give back to your community through VCA initiatives Generous personal pet care discounts And extra perks like shopping discounts and cool wellness apps! Click “Apply Now” VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.