- Location: Cambridge, ON, Canada
- Compensation: Salary
- Job Type: Full-Time
- Schedule: Rotating Schedule, Weekends + On-Call Availability required
Job Overview:
The Community Leader is responsible for providing good customer service to
tenants, as well as ensuring administrative, maintenance, cleaning and general
up-keep of the building.
Key Responsibilities:
- Advertising and showing units to prospective tenants, answering all rental
inquiries, processing application forms, assisting with checking credit
references, emailing requested documents/applications to Head Office for
approval, and closing deals while tracking and recording all rental calls,
emails, and walk-ins.
- Ensure high tenant satisfaction by promptly addressing concerns and
complaints within 24 hours, providing customer service, and coordinating
maintenance and light repairs. Treat all tenants with respect, especially
during disputes, and maintain communication throughout the resolution
process.
- Be available during working hours and respond quickly to tenant emergencies.
Prioritize requests for accommodation and ensure compliance with
accessibility policies. Organize and execute tenant relations events to
foster a sense of community.
- Manage fire safety records, conduct inspections, and maintain logbooks
according to company procedures. Collect and deposit rents, track expenses,
and assist in audits. Perform administrative tasks like responding to emails,
faxing documents, posting notices and maintaining accurate records of
transactions.
- Completing necessary documentation with highest level of attention-to-detail
for leases and inspections, track expenses, maintain resident files, in our
property management software.
- Manage cleaning and maintenance responsibilities, including maintaining
cleanliness in common areas, addressing maintenance requests, performing
minor repairs, and supervising contractors to ensure the property remains
free of debris. Oversee seasonal outdoor tasks such as raking grounds,
tending to flower beds, shoveling snow, salting walkways, and handling small
repairs and upkeep as required.
Qualifications:
- Relevant post-secondary education and five (5) years’ experience in the
property management is required.
- Valid driver’s license with satisfactory driving record and automobile
insurance.
- Computer skills (Word, Excel, e-mail/web) are required.
- Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.
Who are we?
Skyline is a capital management company that acquires, develops, and manages
real estate properties and clean energy assets, and offers them as private
alternative investment products.
Why us?
We offer competitive pay structure, employer paid benefits, an employee savings
plan (We invest in your future with our ESP match!), paid volunteer days,
ongoing training, and growth opportunities. We pride ourselves as an inclusive
and empathetic employer. Our culture empowers staff at all levels to support and
build vibrant communities.
We are an equal opportunity employer committed to diversity and accessibility.
Accommodations are available upon request by contacting Skyline Human Resources
at hr@SkylineGRP.ca [hr@SkylineGRP.ca]
Apply Online: skylinegroupofcompanies.ca/careers #Beaskyliner
