Job Posting: Homecare Coordinator
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve
a healthy future with care and wellness solutions that are convenient,
understandable, and accessible. When you join our team, every day is an
opportunity to get better and be inspired. It’s an environment where you can
grow your career in any direction you choose. We’re evolving our technology and
optimizing our processes, so you can do your best work, make a meaningful
impact, and thrive.
Are YOU our next Homecare Coordinator?
As a Homecare Coordinator, you will support the daily operational workflow to
ensure a high level of service, delivering prompt, courteous, and professional
support to Health Professionals and clients.
Status: Casual, (work hours will range between 0 – 37.5 hours per week)
Shift: Day Shift, Monday - Friday, 6:00 am – 5:00 pm
Discipline: House Calls
Work Style: Hybrid
Location: 115 Midair Court, Brampton, ON, L6T 5V1
Start Date: As soon as possible
Internal Posting Deadline: Internal posting expires on August 6, 2025
Why Dynacare is an amazing place for YOU:
- Join an award-winning "Top Employer" with meaningful and impactful career
opportunities
- Access a health and wellness benefits program that supports you and your
loved ones
- Grow and thrive with a dynamic, successful company through internal mobility
opportunities
- Invest in your future through RRSP match benefits and an employee stock
purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and
respect for all
How YOU will make a difference:
- Support the daily operational workflow to ensure a high level of service,
delivering prompt, courteous, and professional support to Health
Professionals and clients.
- Coordinate house call client bookings, assignments, and schedules.
- Assist with problem-solving and troubleshooting within the House Call
department.
- Manage scheduling, including vacation, sick time, and special projects.
- Prepare payroll timesheets and mileage logs; validate daily payment
submissions.
- Respond to inquiries from Nursing Homes, Retirement Homes, and clients
regarding technical, procedural, and administrative matters, ensuring all
interactions are handled professionally and courteously.
- Act as a liaison with the Department Manager for non-routine concerns and
escalations.
- Distribute correspondence and updates to Mobile Services Health
Professionals.
- Maintain and distribute home care logs for billing and record-keeping
purposes.
- Enter and validate standing orders from nursing homes, retirement homes, and
house call patients in iCare; schedule visits, update files, and ensure
accuracy of records.
What YOU bring to the role:
- Graduate of a Laboratory Assistant program or equivalent (asset).
- Strong technical and data entry skills; ability to verify completeness of
patient demographics and OHIP/non-OHIP requisitions.
- Proven ability to manage and maintain Health Professional routes to ensure
optimal service delivery.
- Excellent organizational skills with the ability to multitask and prioritize
effectively.
- Capable of working independently with a high degree of initiative and sound
decision-making.
- Strong team player who thrives in a collaborative environment.
Passionate about supporting healthy lives with commitment and care? Please apply
today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years and there is a reason why. We
are a great place to work. At Dynacare, we’re proud to hire the best people. If
you are looking for a meaningful career where you can support healthy lives with
commitment and care – we would like to meet you. We hope you will join us in our
journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the
attraction, selection, advancement, and fair treatment of all individuals. We
believe that our diversity is our strength, so we employ a diverse workforce and
respect the needs of all our employees. In accordance with the Ontario Human
Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare
Accommodation Policy a request for accommodation will be accepted as part of the
Dynacare hiring process.