At PointClickCare our mission is simple: to help providers deliver exceptional
care. And that starts with our people. As a leading health tech company that’s
founder-led and privately held, we empower our employees to push boundaries,
innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+
integrated partners, our platform serves over 30,000 provider organizations,
making a real difference in millions of lives. We also reinvest a significant
percentage of our revenue back into research and development, ensuring our
employees have the resources to innovate and make a lasting impact. Recognized
by Forbes as a top private cloud company and honored as one of Canada’s Most
Admired Corporate Cultures, we offer flexibility, growth opportunities, and
meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter
healthcare future; one that is human-first and accelerated by AI to create
meaningful and lasting change. Employees harness AI as a catalyst for
creativity, productivity, and thoughtful decision-making. By integrating AI
tools into our daily workflows, collaboration is enhanced, outcomes are
improved, and every team member has the proficiency to maximize their impact. It
all starts with our hiring practices where we uncover AI expertise that
complements our mission, and we continue to invest in training and development
to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To
learn more about PointClickCare, check out Life at PointClickCare
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connect with us on Glassdoor
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LinkedIn
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Travel to Office expectations
For Remote Roles: As this role is remote, there will be in-office events that
will require travel to and from the Mississauga and/or Salt Lake City office.
These will include, but not limited to, onboarding, team events, semi-annual and
annual team meetings.
For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside
within commutable distance to the office/location specified in the job listing.
This will include, but not limited to, weekly/bi-weekly/monthly events in the
office with your specific team. This is a requirement for this role.
Position Summary:
This role is responsible for optimizing the daily operations of employee events,
corporate administration and social impact initiatives, ensuring efficiency,
productivity, and alignment with strategic goals, while also managing budgets,
teams, and projects.
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Key Responsibilities:
- Operational Efficiency:
- Identify and implement process improvements to enhance productivity and
reduce costs in areas of workplace experience employee events, corporate
administration, DEI & Corporate Giving
- Monitor key performance indicators (KPIs) to track progress and identify
areas for improvement (Hybrid strategy adoption, Employee Engagement & Social
Impact Events, Corporate Administration Cost Effectiveness)
- Manage Inclusion & Culture, Corporate Giving and Corporate Administration
budgets, forecast expenses, and ensure financial performance targets are
met.
- Oversee supply chain management, including procurement, inventory, and
logistics for Inclusion & Culture, Corporate Giving, Corporate Administration
and Sustainability and support/mentor Team Lead of Employee Events on the
same.
- Team Leadership and Management:
- Lead, motivate, and coach WXSI teams to achieve operational objectives
- Delegate tasks, provide guidance, and offer constructive feedback
- Resolve conflicts and ensure a positive and productive work environment
- Manage contract Administrative Assistant (Admin Pool)
- Implement monthly meetings and offsites in partnership with the Senior
Executive Assistant, Team Lead & VP, Workplace Experience & Social Impact for
both WXSI and Corporate Administration teams
- Project & Change Management:
- Partner with and prepare change management plans for the WXSI teams to
prepare stakeholders for projects, implementing and monitoring post project
- Manage change and project risks and implement mitigation strategies
- Collaborate with cross-functional teams to achieve project and change goals
- Strategic Planning and Execution:
- Develop and implement operational strategies that support the WXSI and
company's overall OKRs.
- Analyze market trends for Employee, Inclusion & Culture & Giving events and
identify opportunities for growth
- Ensure compliance with internal policies
- Communication and Collaboration:
- Communicate effectively with all levels of the organization, including
employees, clients, and stakeholders.
- Build strong relationships with suppliers and vendors
- Represent the company in a professional and effective manner
Essential Skills:
- Leadership and Management: Strong leadership, delegation, and motivational
skills are crucial for leading and developing teams
- Communication: Excellent verbal and written communication skills are
essential for conveying information clearly and effectively
- Problem-Solving: The ability to identify, analyze, and solve problems quickly
and effectively is vital
- Organizational Skills: Strong organizational skills are needed to manage
multiple tasks and projects simultaneously
- Analytical Skills: Data analysis and financial analysis skills are important
for identifying trends, making informed decisions, and improving performance
- Project & Change Management: Experience in planning, executing, and managing
projects with change management principles is essential
- Strategic Thinking: The ability to think strategically and develop long-term
plans is important for driving business growth
- Excellent interpersonal skills: The ability to build relationships with
stakeholders at all levels
- Technical Skills: Depending on the industry, some technical skills may be
required, such as knowledge of specific software or systems
- AI Fluency and/or use of M365 Copilot
Required Qualifications:
- Minimum 5 years of managing individual contributors and ideally manager of
managers
- Proven ability to execute on multiple projects/initiatives and lead change
enterprise wide
- Ability to work at both Mississauga and Toronto offices
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$83,700 - $90,000 a year
At PointClickCare, base salary is one of the many components that make up our
total rewards package. The Canada base salary range for this position is $83,700
- $90,000 + bonus + benefits, overtime eligible. Our salary ranges are
determined by job and level. The range displayed on each job posting reflects
the target for new hire salaries for the position across all Canada locations.
Within the range, individual compensation is determined by job-related skills
and knowledge, relevant experience including professional and lived experience,
and/or work location. Your recruiter can share more information about our total
rewards package during the hiring process.
Corp - D
Professional - 3
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LI-TW1
LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity
without discrimination or harassment on the basis of race, religion, national
origin, status, age, sex, sexual orientation, gender identity or expression,
marital or domestic/civil partnership status, disability, veteran status,
genetic information, or any other basis protected by law. PointClickCare
welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all
aspects of the selection process. Please contact recruitment@pointclickcare.com
should you require any accommodations.
When you apply for a position, your information is processed and stored with
Lever, in accordance with Lever’s Privacy Policy
[https://www.lever.co/privacy-policy]. We use this information to evaluate your
candidacy for the posted position. We also store this information, and may use
it in relation to future positions to which you apply, or which we believe may
be relevant to you given your background. When we have no ongoing legitimate
business need to process your information, we will either delete or anonymize
it. If you have any questions about how PointClickCare uses or processes your
information, or if you would like to ask to access, correct, or delete your
information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com [recruitment@pointclickcare.com]
PointClickCare is committed to Information Security. By applying to this
position, if hired, you commit to following our information security policies
and procedures and making every effort to secure confidential and/or sensitive
information.
