About Highspot
Highspot is pioneering the category that is fundamentally changing the way
companies increase sales productivity. On a mission to transform the way
millions of people work with sales enablement, Highspot is committed to building
breakthrough software with a spark of magic. We believe a great place to work is
about more than the work – it’s about what the company stands for, and how it
authentically represents its values in the real world. To this end, we have put
intentional focus on creating equitable workspaces for each of our employees.
Our goal is to create a culture where everyone feels a deep sense of belonging
and is empowered to be an agent of change, with the ability to transform
themselves, their workplace, and their world.
About The Role
Come help us build the next generation platform that will power Highspot’s
vision for intelligent, agentic workflows—where software doesn’t just respond to
users, but collaborates with them. As a Senior Backend Engineer, you’ll help
architect the infrastructure behind Highspot’s Model-Context-Prompt (MCP)
capabilities, enabling AI agents to take meaningful action in real-time business
scenarios.
This role goes beyond traditional backend development. You’ll design systems
that provide agents with access to contextual data, enable them to reason over
business logic, and securely act on behalf of users. That means building
scalable services that power prompt orchestration, agent memory, contextual
APIs, and decision workflows—integrated deeply with Highspot’s platform data.
Your work will lay the foundation for a new generation of features: agents that
generate content, automate decisions, summarize activity, and drive insights—all
grounded in customer-specific context and permissioning models. You’ll
collaborate across engineering, product, and ML teams to ensure our platform can
support adaptive, safe, and extensible AI behavior at scale. While we don’t
expect you to be an expert in all of these technologies, some of the languages
and tools we use to build Highspot include Ruby, MongoDB, PostgreSQL, React ,
Next.js [http://Next.js] , Solr, AWS, Docker, Kafka and Kubernetes.
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What You'll Do
- Develop product features and a platform with the highest quality. Define and
meet scalability, uptime, performance, and security goals
- Leads by example and mentors others to produce extensible and maintainable
code used across products.
- Partner cross-functionally with UX and Product Management to create the best
software possible
- Take on the role of a technology leader in our most challenging
cross-functional projects
- Support the professional growth of others by actively mentoring individuals
- Leverage your extensive knowledge and experience to exert technical influence
over multiple teams, enhancing their productivity and effectiveness through
sharing
- Resolve major customer technical issues in production, and contribute to
internal and external technical documentation
- Set technical strategy and oversee the development of high-scale, reliable
infrastructure systems.
- Work across many of Highspot partners and their EcoSystems
- Design processes (e.g. postmortem review, incident response, on-call
rotations) that help the team operate effectively and never fail the same way
twice
Your Background
- Have 8+ years of relevant industry experience, 3+ years leading large-scale,
complex projects or teams as an engineer or tech lead
- Are obsessed with distributed systems at scale, infrastructure reliability,
scalability, security, and continuous improvement
- Strong problem-solving skills and the ability to work independently
- Have a passion for supporting internal partners, like research, to understand
their needs
- Have excellent communication skills to build consensus with stakeholders,
both internally and externally
- Possess deep knowledge of modern cloud infrastructure, including Kubernetes,
Kafka, AWS, and Azure
Strong Candidates May Also
- Have expertise in Ruby
- Have built scalable ML systems in a cost-effective way and built MCP servers
- Technical expertise: Quickly understanding systems design tradeoffs, keeping
track of rapidly evolving software systems
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Base salary range: $146,000 - $220,000
Employees are eligible to receive stock options and may also receive other forms
of compensation.
The above represents total expected compensation for this role. Actual
compensation will depend on various job-related factors, including, but not
limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP)
with immediate vesting
-Flexible PTO
-Generous Holiday Schedule + 5 Days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-Flexible work schedules
-Access to Coaches and Therapists through Modern Health
-2 Volunteer days per year
-Monthly transportation allowance for employees that work in our Vancouver Hub
location
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Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of any grounds protected by applicable human
rights legislation, which may include age, ancestry, citizenship, color,
ethnicity, family status, gender identity or expression, genetic information,
marital status, medical condition, national origin, physical or invisible
disabilities, political belief, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule
yourself out! If this role resonates with you, hit the ‘apply’ button."
