At PointClickCare our mission is simple: to help providers deliver exceptional
care. And that starts with our people. As a leading health tech company that’s
founder-led and privately held, we empower our employees to push boundaries,
innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+
integrated partners, our platform serves over 30,000 provider organizations,
making a real difference in millions of lives. We also reinvest a significant
percentage of our revenue back into research and development, ensuring our
employees have the resources to innovate and make a lasting impact. Recognized
by Forbes as a top private cloud company and honored as one of Canada’s Most
Admired Corporate Cultures, we offer flexibility, growth opportunities, and
meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter
healthcare future; one that is human-first and accelerated by AI to create
meaningful and lasting change. Employees harness AI as a catalyst for
creativity, productivity, and thoughtful decision-making. By integrating AI
tools into our daily workflows, collaboration is enhanced, outcomes are
improved, and every team member has the proficiency to maximize their impact. It
all starts with our hiring practices where we uncover AI expertise that
complements our mission, and we continue to invest in training and development
to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To
learn more about PointClickCare, check out Life at PointClickCare
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Travel to Office expectations
For Remote Roles: As this role is remote, there will be in-office events that
will require travel to and from the Mississauga and/or Salt Lake City office.
These will include, but not limited to, onboarding, team events, semi-annual and
annual team meetings.
For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside
within commutable distance to the office/location specified in the job listing.
This will include, but not limited to, weekly/bi-weekly/monthly events in the
office with your specific team. This is a requirement for this role.
Position Summary
Reporting to the Senior Manager of Technical Delivery, the Salesforce Developer
III plays an important role focusing on prioritized deliverables set by the
Enterprise Solutions & Applications department in partnership with the broader
internal offices of PointClickCare.
The Salesforce Developer III will be responsible for aiding the process of
defining and developing the system requirements of our internal business
partners. The Salesforce Developer III will also lead the development of
technical documentation and provide training on the systems and processes
developed by the Enterprise Applications group.
The role will focus heavily on cross-functional collaboration, Salesforce and
related apps configuration/customization, and internal business unit
consulting., a continuous-improvement mindset and a positive, supportive
personality is essential to the success of this role.
Key Responsibilities:
· Collaborate with the Business Analysts and Application Analysts to validate
business requirements, considerations (security, scalability, limits), and
determine when to use declarative versus programmatic methods adhering to
Salesforce best practices.
· Develop and maintain Apex (classes and triggers) to extend Salesforce in a
scalable manner, to support business requirements.
·Design, configure and build customized solutions in Salesforce Sales Cloud,
Service Cloud, Experience Cloud, Revenue Cloud, BillingPlatform and other
integrated Salesforce apps.
·Maintain code documentation and write / maintain test classes for all custom
development.
·Perform technical support processes and activities for the implementation of
new or existing applications
· Evaluate new products and services to judge their suitability for use
· Preliminary research and investigation of software and technologies
· Provide long term design guidance to ensure a healthy Salesforce environment
in the future
· Coach and mentor peers on Salesforce development best practices
Your Key Strengths:
•· University degree or College diploma
•· Salesforce Administrator certification
•· Salesforce Platform App Builder certification
•· Salesforce Platform Developer I certification
•· 5+ years’ experience as Salesforce Developer in a Saas or Technical Work
environment
•· Expert understanding of Salesforce.com [http://Salesforce.com] Sales &
Service Cloud key concepts, including.
Campaign Management, Lead Management, Opportunity Management, Territory
Management & Case Management
Bonus Skills:
•· Experience with Conga and Kantata are a must.
•· Revenue Cloud, CPQ, Netsuite, and EHR work experience (Highly preferred not
required)
•· Proven business process acumen
•· Proficient in Apex, JavaScript, and LWC
•· Demonstrating strong written and verbal communication
•· Collaborating across multiple internal teams
•· Demonstrating organization, time management, and multi-tasking skills
•· Communicating with technical and non-technical audiences
• Expertise with DevOps processes and tools like Copado.
•· Salesforce Platform Developer II Certification (preferred)
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g.
Github Copilot) and knowledge of latest Generative AI Model capabilities would
be an asset.
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$112,000 - $125,000 a year
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LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity
without discrimination or harassment on the basis of race, religion, national
origin, status, age, sex, sexual orientation, gender identity or expression,
marital or domestic/civil partnership status, disability, veteran status,
genetic information, or any other basis protected by law. PointClickCare
welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all
aspects of the selection process. Please contact recruitment@pointclickcare.com
should you require any accommodations.
When you apply for a position, your information is processed and stored with
Lever, in accordance with Lever’s Privacy Policy
[https://www.lever.co/privacy-policy]. We use this information to evaluate your
candidacy for the posted position. We also store this information, and may use
it in relation to future positions to which you apply, or which we believe may
be relevant to you given your background. When we have no ongoing legitimate
business need to process your information, we will either delete or anonymize
it. If you have any questions about how PointClickCare uses or processes your
information, or if you would like to ask to access, correct, or delete your
information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com [recruitment@pointclickcare.com]
PointClickCare is committed to Information Security. By applying to this
position, if hired, you commit to following our information security policies
and procedures and making every effort to secure confidential and/or sensitive
information.
