At PointClickCare our mission is simple: to help providers deliver exceptional
care. And that starts with our people. As a leading health tech company that’s
founder-led and privately held, we empower our employees to push boundaries,
innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+
integrated partners, our platform serves over 30,000 provider organizations,
making a real difference in millions of lives. We also reinvest a significant
percentage of our revenue back into research and development, ensuring our
employees have the resources to innovate and make a lasting impact. Recognized
by Forbes as a top private cloud company and honored as one of Canada’s Most
Admired Corporate Cultures, we offer flexibility, growth opportunities, and
meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter
healthcare future; one that is human-first and accelerated by AI to create
meaningful and lasting change. Employees harness AI as a catalyst for
creativity, productivity, and thoughtful decision-making. By integrating AI
tools into our daily workflows, collaboration is enhanced, outcomes are
improved, and every team member has the proficiency to maximize their impact. It
all starts with our hiring practices where we uncover AI expertise that
complements our mission, and we continue to invest in training and development
to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To
learn more about PointClickCare, check out Life at PointClickCare
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connect with us on Glassdoor
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Travel to Office expectations
For Remote Roles: As this role is remote, there will be in-office events that
will require travel to and from the Mississauga and/or Salt Lake City office.
These will include, but not limited to, onboarding, team events, semi-annual and
annual team meetings.
For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside
within commutable distance to the office/location specified in the job listing.
This will include, but not limited to, weekly/bi-weekly/monthly events in the
office with your specific team. This is a requirement for this role.
As a Senior Software Architect, you are driven, possess a high degree of
discipline, and can deliver robust solutions for complex, large-scale, and
data-intensive platform systems. You will collaborate with stakeholders to
understand their requirements and translate them into scalable, high-performance
software and platform solutions that address the whole business problem.
As a Senior Software Architect, you will drive the technical feasibility
analysis for projects to identify and mitigate technical risks. Your expertise
in selecting appropriate technologies and frameworks will drive innovation and
shape the overall architecture, ensuring it aligns with business and technical
goals. You will bring a deep understanding of distributed systems, real-time
data processing, and platform design patterns to architect foundational
components that support AI and analytics workloads at scale.
Throughout the development process, you will lead and mentor engineering teams,
ensuring the successful implementation of the architectural design. Your ability
to define the strategic architecture vision will be essential in aligning the
software architecture with the overall organization technology strategy, driving
its success in a fast-paced competitive market.
Key Responsibilities
· Collaborate with product and engineering teams to translate complex and
ambiguous business requirements into robust, scalable platform and data
architecture designs.
· Assess the technical feasibility of new projects and help engineering teams
solve their most difficult technical challenges, particularly in areas of big
data pipelines, stream processing, and system scalability.
· Understand and contribute to the long-term platform and data architecture
strategy and teach others about it.
· Design for non-functional requirements including maintainability, efficiency,
scalability, observability, availability, and security.
· Estimate resources required for a proposed design and optimize plans for cost,
performance, or other attributes.
· Help to review design proposals from others.
· Produce technical documentation relating to application architecture, design
steps, integration processes and testing procedures.
· Research new software, tools, and practices, and provide recommendations and
proofs of concept. Stay current with advances in AI infrastructure, big data
processing technologies (e.g., Apache Spark, Kafka, Delta Lake), and modern data
platform architectures.
· Define best practices, patterns, and guidelines in coding and system design.
· Review designs and code to ensure its compliance with best practices and
coding standards.
· Provide technical mentoring, guidance, and consultation to other architects
and engineering teams to ensure the successful execution of software projects.
· Analyze legacy code and plan for enhancements to maintainability and other
non-functional requirements.
Qualification and Skills
· You can relate your solid experience in designing large-scale, data-driven,
distributed platform systems, and collaborating with a team to support their
development and deployment.
· You have experience developing and deploying complex, cloud-native platforms
in Azure or another public cloud provider.
· You are deeply familiar with many elements of our technology stack, which
includes Kubernetes, Docker, Java, Spring Boot, Kafka, Avro, JavaScript, MySQL,
and Gradle.
· You have prior experience with high-throughput healthcare information systems
using HL7 or FHIR, or analogous integrations in other domains.
· You bring deep knowledge of big data ecosystem technologies and have hands-on
experience building data pipelines and real-time event-driven architectures.
· You understand how to design platform foundations that enable machine learning
workflows, model serving, and data observability, and you’re familiar with
modern AI infrastructure patterns.
· You successfully manage system complexity through modularization and
specification of maintainable boundaries between components.
· You demonstrate exceptional analytical, planning, and diagnostic abilities.
. Proven experience in Data Engineering having expertise with big data, advanced
AI integration, and SaaS apps.
. Bonus to have experience with Agentic AI components
. Candidates will be people who use AI to code faster.
· You use active listening skills and clear communication in speaking, writing,
and diagramming.
· Your interpersonal skills allow you to build consensus and promote
understanding and adoption of architectural strategy.
· You recognize and apply object-oriented design principles, software design
patterns, and architectural patterns.
· You couple new research and data with your experience and intuition to find
answers that are innovative yet pragmatic.
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity
without discrimination or harassment on the basis of race, religion, national
origin, status, age, sex, sexual orientation, gender identity or expression,
marital or domestic/civil partnership status, disability, veteran status,
genetic information, or any other basis protected by law. PointClickCare
welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all
aspects of the selection process. Please contact recruitment@pointclickcare.com
should you require any accommodations.
When you apply for a position, your information is processed and stored with
Lever, in accordance with Lever’s Privacy Policy
[https://www.lever.co/privacy-policy]. We use this information to evaluate your
candidacy for the posted position. We also store this information, and may use
it in relation to future positions to which you apply, or which we believe may
be relevant to you given your background. When we have no ongoing legitimate
business need to process your information, we will either delete or anonymize
it. If you have any questions about how PointClickCare uses or processes your
information, or if you would like to ask to access, correct, or delete your
information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com [recruitment@pointclickcare.com]
PointClickCare is committed to Information Security. By applying to this
position, if hired, you commit to following our information security policies
and procedures and making every effort to secure confidential and/or sensitive
information.