Drive for Excellence
Since 2015 AutoPlanet Brampton has strived on innovation as Ontario’s largest
indoor pre-owned dealership. With over 1000 vehicles, we aim at being
progressive and dynamic in everything we do. We are committed to putting our
team and guests first which is why we have achieved a high guest satisfaction
rating and a relaxed buying experience.
AutoPlanet Brampton is currently seeking a Hybrid-Financial Services Manager.
The FSM is responsible for coordinating the sale of finance and insurance
products to customers. The FSM works as a liaison for lenders and financial
institutions to provide financial services to dealership customers.
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be
the preferred automotive group by fostering fair and respectful relationships
that positively impact our team, customers, partners, and communities. Our core
values as an organization are the principles we were built on that guide us
today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous
improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and
raise families
Here’s what you’ll deliver:
- Utilize systems and procedures, deliver exceptional customer service on all
interactions, give all customers consideration and respect, understand their
needs, and consistently meet or exceed customer expectations.
- Learn and maintain solid product knowledge on manufacturer-specific vehicles
and manufacturer-specific rebate, finance and incentive programs.
- Maintain a current knowledge of third-party financing options and be able to
present such options to customers.
- Project a positive attitude for the benefit of our customers and fellow
employees.
- Selling vehicles in adherence to OMVIC rules and regulations.
- Ensure that all work performed is thorough, accurate and completed in a
timely fashion. This includes the preparation of all documentation, contracts
etc. related to the sale, accessories and sundry services.
- Maintain all reports and records as may be required by the manufacture,
dealership management and suppliers.
- Attend sponsored training classes as scheduled by management.
- Ensure quotes for products and services are competitive and reasonable.
- Keep customers updated by phone as to the progress of their vehicle’s
delivery.
- Establish and maintain strong and professional working relationships with
finance companies, banks, manufacturing financing centre and suppliers.
- Establish and maintain a cooperative and professional relationship with sales
management and staff.
What do you need to succeed?
- 1-3 years of Financial Services Management or Automotive Sales experience.
- Outgoing and a positive attitude required.
- Previous sales experience in an automotive, retail or hospitality
environment.
- Proven ability to deliver exceptional customer service.
- Excellent problem-solving and organizational skills.
- Ability and willingness to be flexible under changing conditions.
- Ability to be creative and persuasive in negotiating with customers
- Ability to exhibit professionalism with a positive attitude under pressure.
- Well-spoken, friendly and articulate.
- Must have a valid OMVIC license or will be required to obtain OMVIC
license.
- Must have a valid Ontario Driver's License and good driving record.
- May be required to work on Saturday and Sunday as per business needs.
- Experience with Google Suite & Dealership Management Systems is an Asset,
but not required.
What’s in it for you?
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
*This compensation range will be based on knowledge, experience, commission
and bonus earnings
Job Type: Full Time - Permanent
Compensation: $100,000 - $300,000 per year
Performance Auto Group is a leading automotive company in Southern Ontario with
over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton,
Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto.
Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor
used car showroom.
We thank all applicants; however only those contacted for an interview will be
considered. We are an equal opportunity employer and welcome applications from
people with special needs. Accommodations will be provided throughout the
selection process as requested. For any inquiries please email us.
LI-NW1
SP
