Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between.
At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!
The Mission
The Sr. Director, Product Solutions will be a key strategic role in shaping Caylent's product solutions approach, capabilities, and execution. This position will establish asset-backed frameworks and methodologies that enable our teams to deliver high-quality, AI-infused products across our client base. The role bridges sales and delivery, ensuring solutions are both compelling to prospects and executable by our delivery teams.
Reporting Structure: Reports directly to the VP of Solutions
Our two strategic imperatives for 2025 are both significantly impacted by this role:
Scale our ability to execute in larger enterprise accounts
Infuse AI into all solutions ahead of market/competition
Your Assignment
Product Engineering Leadership
Establish rigorous product engineering practices that ensure solutions move beyond prototyping to production-ready implementations
Create frameworks for rigorous work breakdown, estimation, and quality management specific to product development
Implement consistent tracking mechanisms for product engineering team performance
Drive adoption of advanced development methodologies such as A/B testing and Generative AI code generation
Solutions Development & Management
Establish processes for building, documenting, and maintaining solution assets
Create an evolving portfolio of solutions with supporting collateral
Develop capability to rapidly create tailored solutions for competitive situations
Build differentiated approaches for SMB vs. enterprise solution development
AWS Alignment & Leverage
Develop process for continually aligning solutions portfolio with AWS roadmap
Create vertical-specific solution overlays on AWS technology foundations
Build frameworks that translate AWS services into business solutions clients can understand
Maintaining relationships with AWS product and go to market teams
Align Caylent’s value proposition with AWS
AI Integration & Productization
Develop methodologies for AI productization and scaling
Create frameworks for AI integration into traditional solution areas
Build capabilities for ensuring AI solutions reach production environments
Execution & Implementation Focus
Develop methodologies that enable delivery teams to implement solutions effectively
Create tools and frameworks that support solution delivery at scale
Establish mechanisms to develop and scale the delivery team's capabilities
Partner with delivery practice leaders to ensure solution executability
Supplement solution leaders in go to market and delivery support tasks while developing their capabilities
Skills & Competencies
Strategic thinking and planning. Able to see trends and build roadmaps to meet them.
Enough knowledge of product design and management concepts and best practices to effectively interact with others.
Ability to drive change via influence rather than mandate.
Strong business acumen and ability to define the value proposition of a solution
Excellent communication and presentation skills. Able to succinctly articulate value propositions.
Technical depth sufficient to understand solution components and guide teams to mature solutions
Impact & Success Metric Categories
Increases in solution attachment rate to sold projects
Development of reusable solution assets that accelerate sales cycles
Increased win rates in competitive situations involving prioritized solutions
Growth in AI-enabled solution delivery
Improved transition from sales to delivery
Scaling of solution delivery capabilities across the organization
Client satisfaction with project outcomes when leveraging defined solutions
Your Qualifications
Experience: 10+ years in product engineering roles, with a proven track record in technology services delivery prior to moving into leadership roles defining common approaches across teams.
AWS & AI Expertise: Strong experience with AWS technologies and services, along with practical application of AI in business solutions.
Product Management Acumen: Deep understanding of product management methodologies and best practices, including scaling solutions across diverse client scenarios. Does not have to be a product manager or designer, but can very easily converse with them.
Strategic & Influential Leadership: Ability to identify trends, think strategically to build roadmaps that capture them, and drive change through influence.
Business & Technical Depth: Strong business acumen to define solution value propositions, coupled with sufficient technical depth to guide solution maturity.
Clarity through Communication: the ability to distill complex concepts into easy-to-understand presentations.
Preferred Qualifications
Experience in both high-touch enterprise and high-volume commercial contexts
Experience running a Generative AI product (or significant set of features) in production
Background in vertical-specific solution development (ideally in collaboration with other industry experts)
Previous experience at a consultancy with a similar business model
Track record of building internal capabilities and methodologies
Experience with formal partnerships such as AWS
Benefits
100% remote work
Private Health Insurance
Flexible Time Off
Competitive phantom equity
Paid for exams and certifications
Peer bonus awards
State of the art laptop and tools
Equipment & Office Stipend
Individual professional development plan
Annual stipend for Learning and Development
Work with an amazing worldwide team and in an incredible corporate culture
This role may require up to 25% travel, depending on business needs.
Base Salary Range: The expected base salary range for this position is CAD 228,000 - CAD 267,000 per year, commensurate with experience and qualifications.
Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.
Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.
We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.
