About Highspot
Highspot is pioneering the category that is fundamentally changing the way
companies increase sales productivity. On a mission to transform the way
millions of people work with sales enablement, Highspot is committed to building
breakthrough software with a spark of magic. We believe a great place to work is
about more than the work – it’s about what the company stands for, and how it
authentically represents its values in the real world. To this end, we have put
intentional focus on creating equitable workspaces for each of our employees.
Our goal is to create a culture where everyone feels a deep sense of belonging
and is empowered to be an agent of change, with the ability to transform
themselves, their workplace, and their world.
About The Role
Come help us build the next-generation platform that will power Highspot’s
vision for conversational intelligence, a robust Ecosystem platform, and agentic
workflows—where software doesn’t merely respond to users but actively
collaborates with them to drive business outcomes.
As a Principal Software Engineer, Backend, you’ll play a pivotal role in
architecting and shaping the technical foundations that enable a new wave of
capabilities: AI agents that generate content, automate decisions, extract
insights from conversations, summarize activities, and deliver actionable
intelligence—all rooted in customer-specific context and rigorous permissioning
models.
You’ll partner closely across engineering, product, and machine learning teams
to ensure our platform can support adaptive, secure, and scalable AI-driven
experiences. While expertise in every technology we use isn’t required, our
stack includes Ruby, MongoDB, PostgreSQL, React, Next.js [http://Next.js], Solr,
AWS, Docker, Kafka, and Kubernetes.
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What You'll Do
- Design scalable, secure architectures spanning multiple teams and systems,
while remaining hands-on.
- Drive high standards through code reviews, performance tuning, and continuous
delivery.
- Improve operational processes, monitoring, and observability to ensure a
stable and reliable platform.
- Contribute to defining and evolving the long-term technical strategy and
roadmap for the platform.
- Work closely with product, engineering, ML, and QA teams to deliver
solutions.
- Research new technologies and recommend adoption where it adds value.
- Maintain clear architectural and technical documentation.
- Foster a culture of innovation, ownership, and high-quality engineering
across the organization.
Your Background
- Bachelor or Master degree in Computer Science, Engineering, or related field.
- 12 + years of experience in Ruby/Java/Python/Any programming language
development with a strong understanding of object-oriented programming
principles and design patterns.
- Proven experience as a software architect designing and implementing
enterprise-scale Ruby/Java/Python/Any programming language applications.
- Strong knowledge of database technologies such as SQL, NoSQL databases (e.g.,
Postgres, MongoDB etc.) and Message queue ( RabbitMQ, Kafka).
- Extensive experience with cloud platforms such as AWS, Azure, or Google Cloud
Platform.
- Proficiency in microservices architecture, containerization technologies
(Docker, Kubernetes), and serverless computing.
- Strong knowledge of cloud-native development practices, including
infrastructure as code, CI/CD pipelines, and automated testing.
- Excellent communication and interpersonal skills, with the ability to
effectively collaborate with cross-functional teams.
- Experience with Agile software development methodologies and familiarity with
tools such as Jira, Confluence, or similar for Agile project management.
- Willing to work in a startup-like environment - fast paced, challenging.
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Base salary range: $170,435 - $230,435
Employees may also be eligible for bonuses, stock options, and other forms of
compensation.
The above represents total expected compensation for this role. Actual
compensation will depend on various job-related factors, including, but not
limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP)
with immediate vesting
-Flexible PTO
-Generous Holiday Schedule + 5 Days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-Flexible work schedules
-Access to Coaches and Therapists through Modern Health
-2 Volunteer days per year
-Monthly transportation allowance for employees that work in our Vancouver Hub
location
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Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of any grounds protected by applicable human
rights legislation, which may include age, ancestry, citizenship, color,
ethnicity, family status, gender identity or expression, genetic information,
marital status, medical condition, national origin, physical or invisible
disabilities, political belief, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule
yourself out! If this role resonates with you, hit the ‘apply’ button."
