Your Opportunity at ARC’TERYX:
You lead a team that delivers best in class guest experiences, building
connections and committing to bold objectives both in-store and in our
communities. You are an entrepreneurial manager with the ability to expect
change, embrace ambiguity, and deliver. You are responsible for all aspects of
the retail store operations, and for the strategy and development of your people
and communities.
You are product-obsessed and seek any chance to get outside to experiment and
learn firsthand how our product performs. You prioritize your connection with
nature and celebrate others doing the same. This enthusiasm for our brand,
product, and values inspires your team, which in turn elevates the guest
experience, creating space for everyone to find their Outer Peace.
You intuitively find moments to reflect and celebrate achievements, and you
create leadership development opportunities within your business to ensure the
highest level of engagement for your team. You build capabilities within your
team to drive strategy and achieve results for your business both today, and for
the future. You recognize that we create a better world, together.
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As an Arc’teryx Store Manager, here’s what you’d be doing:
- Leading a team in alignment with the Arc’teryx Vision, Purpose and Values
- Managing the oversight and leadership of the floor which includes the five
pillars of the business (experience, product, community operations and
people), you are well rounded in all five pillars through training and time
in role
- Leading the training and coaching of a high performing team through the lens
of the Arc’teryx Guest Journey and our commitment to best-in-class guest
experience
- Championing floor leadership and exceptional guest experience by leading from
the floor 80% of your week
- Overseeing the entire employee experience from onboarding through
offboarding(hiring, training, developing, performance management, and
termination)
- Running a profitable store by enrolling the entire team to achieve sales
targets and driving discipline in labor planning and controllable expenses
- Owning hours management and scheduling for your team with a deep commitment
to the guest and employee experiences
- Building partnerships within your community to discover brand ambassadors and
influencers to drive increased brand awareness
- Owning all product/inventory management at your store, including executing
product walkthroughs, overseeing visual merchandising and sell-through
- Utilizing company tools to strategically plan your store budget and labor
hours, with full accountability for the results
- Leading weekly leadership meetings to inform on brand updates and the five
areas of the business (People, Product, Community, Operation and Finance)
Are you our next Store Manager?
- You have 3-5 years of leadership and retail management experience
- You have dynamic leadership skills with the ability to recruit, hire, train,
lead, motivate, retain and develop future leaders
- You possess an entrepreneurial spirit and continuously evolve to achieve
great results
- You have a passion for service and delivering an exceptional experience for
guests
- You have proven financial acumen to include: budgeting and forecasting sales,
gross margin, expense control and net profit
- You have proven ability to set a clear vision, align your team around common
goals and foster commitment to these objectives
- You seek the best (not necessarily the easiest) solutions, with an unwavering
commitment to do what is right
- Your passion for leading is paralleled by your passion for getting outside
and living it
- Strong written and verbal communication
- Excellent time management and problem-solving ability
- Efficient with Microsoft suite (Word, Excel, Outlook, Excel, etc)
- Ability to lift up to 30 lbs
Expectations:
- All employees’ availability must reflect the needs of the business, which may
change from time to time. The Store Manager determines the availability needs
(in partnership with the Regional Manager), and this schedule could include a
combination of shift times, including mornings, evenings, and weekends.
- All employees are expected to be available to work “Black Friday” (the day
after US Thanksgiving) and from the second week of December until the end of
the holiday season, to be defined each year based in part on the time period
guests are permitted to return holiday merchandise, on an annual basis.
- You are fully accountable for and oversee the execution of all deliverables
on the Store Manager Role and Responsibilities document, and you perform the
role responsibilities of the Product Guide, Lead and Assistant Store Manager
as needed
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$83,500 - $115,000 a year
A reasonable estimate of the pay range is CAD$83,500 - CAD$115,000 at the time
of this posting. The pay range is based on market location and store type.
Within the range, individual pay is determined by factors such as job-related
skills, relevant experience, education and/or training. The upper end of the
range is typically reserved for candidates with demonstrated expertise that is
above job requirements or who bring exceptional directly transferable
experience.
Please note that the range details above reflect the base pay only and does not
include our competitive bonus program and benefits that we offer.
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Details:
Hours: Full Time - 40 hours per week (five days a week)
Compensation: Salaried
LI-Onsite
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of
inclusivity where voices are heard, people are seen, and values are respected.
We care about the uniqueness of our applicants, employees, and guests, and we do
so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while
also having the added benefit of helping make our business better. We believe
inclusion helps us to create a healthier, happier workplace, drive creativity
and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and
fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and
that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the
world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
