The Head of Ring Offline Canada will be responsible for helping set the
direction of Ring’s Canadian offline business operations and driving business
growth across offline sales, marketing, operations, and public relations. This
role will lead a small team of account managers focused on offline partner
retailers while collaborating with cross-functional teams in a matrix
organization to develop and execute a growth strategy for Canada. The ideal
candidate is a hands-on leader with a proven ability to influence stakeholders,
manage diverse teams, and deliver results in a fast-paced environment.
Key job responsibilities
• Strategic Leadership: Help define and execute the strategic vision for Ring’s
offline Canadian business, aligning with the company’s global objectives and
opportunities. Foster strong relationships with senior buying teams to help
drive sales and brand presence.
• Account Management: Oversee the full lifecycle of key account relationships,
including joint business planning, forecasting, sales execution, merchandising,
trade marketing, and new product introductions.
• Channel Marketing Support: Drive regional marketing initiatives, including
retailer training, in-store displays, promotions, and monitor retailer
satisfaction to enhance brand visibility.
• Cross-Functional Collaboration: Build and lead a working group by partnering
with cross-functional teams in offline sales, marketing, operations, and PR to
capitalize on the largest growth opportunities in the Canada.
• Team Leadership: Directly manage a small team of account managers responsible
for offline partner retailer relationships, ensuring effective account
management and partner satisfaction.
• Matrix Management: Influence and collaborate with other team leaders to secure
resources, align priorities, and drive execution of initiatives across multiple
departments.
• Hands-On Execution: Take a proactive, hands-on approach to problem-solving,
ensuring operational excellence and timely delivery of business objectives.
• Performance Accountability: Take full ownership of the Canadian offline
business’s performance, including revenue targets, growth, and customer
satisfaction metrics.
• Insights: Act as the voice of the customer, relaying feedback to product teams
to influence roadmap development. Identify trends, refine strategies, and
position Ring as a leader in the Canadian home security market.
• Stakeholder Engagement: Build strong relationships with internal and external
stakeholders, including retailers, partners, and senior leadership, to support
business objectives.
• Brand Representation: Act as a key ambassador for Ring offline in Canada,
representing the brand in PR activities and industry events to enhance market
presence.
About the team
Since its founding in 2013, Ring has been on a mission to make neighborhoods
safer. From the video doorbell to the DIY Ring Alarm system, Ring’s smart home
security product line, and the Neighbors app, offers users affordable whole-home
and neighborhood. At Ring, we are committed to making home and neighbourhood
security accessible and effective for everyone – while working hard to bring
communities together around the world. Ring is an Amazon company. For more
information, visit www.ring.com. With Ring, you’re always home. Basic
Qualifications: - Experience:
- 8+ years of experience in business leadership and sales, preferably in the
home security, technology, or consumer goods sectors.
- Proven track record of leading cross-functional teams in a matrix organization
to achieve business goals.
- Proven track record of delivering results in a fast-paced environment, with a
focus on building strategic partnerships and driving sales growth.
- Experience managing offline retail partnerships and account management teams,
including forecasting, merchandising, and trade marketing
- Familiarity with the Canadian CE or Security segments and consumer behaviour
is highly desirable.
- Skills:
- Exceptional leadership and influencing skills, with the ability to align
diverse teams around a shared vision and leverage negotiation, analytical and
problem-solving skills to deliver results.
- Hands-on approach to problem-solving and execution, with a bias for action.
- Highly organized, with the ability to prioritize multiple tasks, stakeholders,
and deadlines simultaneously.
- Strong strategic thinking and analytical skills to identify and prioritize
market opportunities.
- Proven ability to work autonomously and thrive in ambiguous environments.
- Excellent communication and interpersonal skills to build relationships with
stakeholders at all levels.
- Proficiency in managing budgets, forecasting, and performance metrics.
- Highly proficient in both spoken and written English, French proficiency is a
plus.
- Education: Bachelor’s degree preferred in Business, Marketing, or a related
field; MBA or equivalent advanced degree preferred but not essential. Preferred
Qualifications: - Results-driven with a strong sense of ownership and
accountability.
- Adaptable and thrives in a fast-paced, dynamic environment.
- Capacity to quickly shift focus between multiple priorities while still
insisting on the highest standards.
- Passionate about home security and customer-centric solutions.
- Positive, can-do attitude with a commitment to going the extra mile.
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
