About Highspot
Highspot is pioneering the category that is fundamentally changing the way
companies increase sales productivity. On a mission to transform the way
millions of people work with sales enablement, Highspot is committed to building
breakthrough software with a spark of magic. We believe a great place to work is
about more than the work – it’s about what the company stands for, and how it
authentically represents its values in the real world. To this end, we have put
intentional focus on creating equitable workspaces for each of our employees.
Our goal is to create a culture where everyone feels a deep sense of belonging
and is empowered to be an agent of change, with the ability to transform
themselves, their workplace, and their world.
About the Role
In this role, you will join the Product Management team reporting to the
Director of Product Management in the Engagement Pillar. The Product Management
function at Highspot is an integral part of the company. You will be very
hands-on and jump into many different projects and features. You will work
closely with a senior engineering team and experienced design partners. Over
time, you will have the opportunity to help shape and grow the product and the
team.
This Senior Product Manager role has a significant area of ownership within the
product portfolio and works with a feature crew of engineers and designers to
identify, define, validate, and ship features. You will be deeply focused on
delivering core Highspot experiences through integrations that allow Highspot
users to engage with their customers on their preferred platforms.
Additionally, this role is also responsible for driving the next generation of
Engagement Genomics, our AI-driven inference engine, helping our customers
understand how Highspot is driving successful business outcomes.
Our ideal candidate enjoys understanding a broad set of customer requirements,
digging into technical constraints, and using their expertise to deliver an
elegantly simple customer experience. This person will benefit from being a
skilled communicator who can drive enterprise-level customer conversations,
collaborate effectively with other disciplines, and land proposals with
stakeholders.
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What You'll Do
- You will work with customers and stakeholders to create a strategic roadmap,
prioritize problems, and define requirements. Then, you will manage the
backlog through the product development process from discovery to general
availability.
- You will become an expert on our software, customers, and market and be able
to identify, prioritize, and execute both tactical and strategic projects.
- You work well cross-functionally with other teams, such as executives,
product marketing, and customer success, and ensure their objectives are met,
opinions are considered, and plans are communicated.
- You will collect and analyze feedback from customers, stakeholders, and other
teams to shape requirements, features, and end products.
- You will dig deep into customer and usage data to identify opportunities and
evaluate the success of our efforts.
- You will work closely with industry experts to understand industry direction
and trends and identify opportunities for R&D that can set us apart from the
competition.
Your Background
- This is a senior-level position. You have been building software products for
some time and have 5+ years of experience shipping products as a PM in an
agile / scrum/kanban environment.
- You have experience working on complex user scenarios with multiple personas
interacting through the tool.
- You have experience understanding intricate systems and partnering with
Design to deliver simple yet powerful user experiences.
- You are incredibly detail-oriented and enjoy polishing the experience of your
customers.
- You are experienced at taking ideas and ambiguous data, defining the right
outcome, and then mapping the right roadmap/backlog to get there.
- You have experience defining a strategic roadmap, leveraging multiple inputs
such as user research, customer data and company initiatives.
- You can communicate and articulate the strategy and roadmap to execs, team
members, and customers.
- You have worked with engineering teams as a product owner and have
demonstrable experience leading cross-functional teams to ship high-quality
products.
- In this technical role, you will be able to work directly with senior
engineers and instinctively understand technical concepts and trade-offs.
- You can comfortably handle many concurrent projects and to-do's, and
instinctively re-prioritize often without needing guidance. Highspot is in
the growth/scale stage, and you will be comfortable with the level of
ambiguity and workload.
- You are a strong communicator and can lead teams through difficult decisions.
- You have strong data skills in quantitative analytics and qualitative user
research.
- You can roll up your sleeves and pick up work outside your role definition
when needed.
Skills
- You have experience working with CRM systems and/or shipping platform/product
integrations,
- You have experience managing products for sales, marketing, or other
customer-facing teams.
- You have experience in consumer or B2B SaaS and understand the mechanics and
economics of a SaaS business.
- You have a technical degree or equivalent work experience.
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Base salary range: $146,000 - $220,000
Employees are eligible to receive stock options and may also receive other forms
of compensation.
The above represents total expected compensation for this role. Actual
compensation will depend on various job-related factors, including, but not
limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP)
with immediate vesting
-Flexible PTO
-Generous Holiday Schedule + 5 Days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-Flexible work schedules
-Access to Coaches and Therapists through Modern Health
-2 Volunteer days per year
-Monthly transportation allowance for employees that work in our Vancouver Hub
location
LI-DL1
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of any grounds protected by applicable human
rights legislation, which may include age, ancestry, citizenship, color,
ethnicity, family status, gender identity or expression, genetic information,
marital status, medical condition, national origin, physical or invisible
disabilities, political belief, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule
yourself out! If this role resonates with you, hit the ‘apply’ button."
