Position Summary: Musqueam Indian Band Safety and Security Patrol is responsible for ensuring the day-to-day safety and security of residents, visitors and employees by patrolling and monitoring premises, buildings, lands and equipment. This position provides a professional, visible and proactive point of contact for the community. Responsible for developing trust and positive relationships with community residents, this position may be a first point of contact for individuals in crisis and responds to incidents to provide support and intervention, as needed and appropriate, and acts to refer and be a point of contact for external partners, such as Vancouver Policy and Emergency Services and other agencies. The goal of this position is to support community safety by observing, detecting, deterring, and reporting. Reporting to the Safety & Security Manager, Safety & Security Patrol activities will be directed by the Manager through weekly tasking. This position requires working with Vancouver Police, Emergency Services, and local agencies. This position is casual, and will require weekends and evening work. Roles & Responsibilities Maintain a safe and secure environment by regular and random patrols of property, buildings and equipment. Patrols may be by vehicle and/or on foot. Comply with Musqueam’s Safety & Security team Standard Operating Procedures Report emergency situations to Safety & Security Manager At every opportunity, positively engage and communicate with community residents to build trust and inspire respect Observe (and in some circumstances, surveil) for signs of crime, unlawful activity, disorder or inappropriate actions and investigate disturbances Respond to crisis, emergency or routine situations that require, or appear to require intervention by Patrol, as appropriate, or determine the need for external support such as Vancouver Police, Emergency Services, or other external agencies Provide investigative support to external agencies Provide support to community individuals during external interventions, as appropriate, and aftercare which may include referring them to community based supports such as outreach or health Call female assist worker immediately when dealing with intoxicated females Complete daily reports/forms and ensure cross-over shift debriefing takes place Report writing: after responding to situations, document interactions and outcomes; take accurate and detailed notes of unusual occurrences and suspicious incidents; complete reports by recording observations, relevant information, and surveillance activities Attend and participate in mandatory meetings and training activities, when scheduled Other related duties as required KNOWLEDGE, SKILLS AND ABILITIES Successful completion of High School, in addition to a minimum of one year experience working or volunteering in a security capacity, corrections, social welfare or related fields, or an equivalent combination of skill, knowledge and experience Successful completion of Basic Security Training with a current and valid Justice Institute Security License Experience working in partnership with other agencies is an asset Knowledge of public safety and security procedures/protocols Knowledge of emergency response techniques and general awareness of best practices for handling aggressive individuals Knowledge and experience of a similar program delivery in the context of Musqueam or First Nations culture and history Working knowledge and experience with common computer programs, such as Word, Excel, email, etc. Excellent interpersonal and communication skills with the ability to establish positive, professional relationships Observation and surveillance skills Problem solving and dealing with uncertainty Conflict resolution and mediation skills Good judgment and objectivity Reliability and dependability Emotional control Integrity and professionalism Basic report writing skills ability to interpret, understand and apply guidelines, policies and procedures ability to maintain accurate records related to the preparation of incident reports using a computer, if required ability to prioritize multiple demands ability to work with a Patrol partner and as part of team, or independently as needed Ability to effectively manage stressful situations and respond to crisis situations with tact and diplomacy is necessary to diffuse potentially volatile situations. Basic Security Training Certificate/Justice Institute Security License Class 5 driver’s license with a clean driving record Successful criminal record check Valid First Aid/CPR Certificate with AED Certificate Naloxone Training Criminal Record Check. Working Conditions Shift work, which may include nights, evenings, days, weekends, and holidays Work is performed in the Musqueam community and surrounding lands Some administrative work which may be performed in an office The work associated with this position may occasionally be demanding mentally, emotionally and physically and may cause anxiety from time-to-time. Why work for Musqueam? Our success as a leader as a First Nations Government is built on the traditional teachings of our people, initiative and dedication of the Musqueam Indian Band. Providing a highly engaged traditional government that is member focused. Competitive salary Training and career development Drug and alcohol-free environment Business casual environment Community fitness and gym access Comprehensive group benefits plan and pension plan Centrally located with free parking; free onsite gym and class access; close to nature trails at UBC and along the Fraser River, shops, restaurants and services.
