Job Summary Job Description What is the opportunity? We’re looking for a highly skilled Lead PAM Security Operations Specialist with deep expertise in Privileged Access management (PAM) to join our growing Global Security Team! In this critical role, you will serve as a CyberArk subject matter expert, providing operational expertise and hands-on leadership in the implementation and optimization of PAM controls and operational processes You will play a key role in enhancing our security operations by ensuring our internal controls are both effective and efficient. What will you do? Lead operations and ongoing management of CyberArk solutions and their implementation Provide expert guidance and second-level end-user support to ensure secure access practices and privileged account management Work as a SME to onboard RBC subsidiaries/ new teams to existing PAM Controls by initiating discussions with stakeholders, evaluating their current state and be able to map to future state Drive process and procedural improvements and automation to reduce manual effort and increase efficiency Manage incidents and problems for in-scope systems while performing root cause analysis, identifying improvements, and driving to implementation Create and maintain detailed internal and end-user-facing procedure documents Guiding customers on security best practices, risk reduction strategies, and solution implementations, ensuring compliance with security standards. Be able to represent teams during Audits and provide evidence, as necessary Responsible for providing necessary metrics and reporting. What do you need to succeed? Must-have 3+ years of experience in Implementing and maintaining Privileged Access Management solutions and compliance controls in large enterprise environments Strong understanding of Privileged Access Management principles, best practices, and security standards Familiarity with other privilege access and secret management solutions i.e. HashiCorp products can be a plus. In-depth knowledge of best practices in IT service management (i.e. incident, problem, and change) while displaying a strong sense of urgency and bias for positive action with a history of delivering results. Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously Advance verbal and written communication and problem-solving skills Proven track record working successfully in a fast-paced, team-oriented environment, with the ability to build and maintain trust with stakeholders. Nice-to-have CyberArk Operations Professional Certification or equivalent What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to lead challenging work, and enhanced visibility with senior leadership. #LI-POST #TECHCPJ Job Skills Confidentiality, Cyber Security Management, Decision Making, Encryption Software, Group Problem Solving, High Impact Communication, Information Security Management, Information Technology Security, Performance Management (PM), Strategic Thinking Additional Job Details Address: 330 FRONT ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-07-14 Application Deadline: 2025-08-05 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
